Summary
Overview
Work History
Education
Skills
Athletic Leadership
Affiliations
Accomplishments
Timeline
Generic

Felipe Cruz Padilla

Syracuse,NY

Summary

Detail-oriented Account Manager with two years of comprehensive experience managing employer-client relationships and meeting customers needs. Focused on managing accounts systematically to maintain customer satisfaction.

Overview

2
2
years of professional experience

Work History

Associate Account Manager

Haylor, Freyer & Coon
Syracuse, KS
08.2023 - Current
  • Managed client relationships as an Account Manager Associate at Haylor Freyer & Coon within the Commercial Lines Department, actively engaging with clients to understand and address their insurance requirements.
  • Proficiently executed tasks such as policy endorsements and issuance of certificates of insurance, demonstrating a keen attention to detail and a commitment to delivering high-quality service to meet clients' specific needs.

Collegiate Department Account Manager

Haylor, Freyer & Coon Internship
Syracuse, New York
05.2022 - Current
  • Gained in-person work experience in a prestigious insurance company in upstate New York
  • Acquired extensive knowledge in the insurance industry
  • Studied different types of insurance offered at universities to assist students.

Student Investor

Dolphin Green & Gold Fund
Syracuse, New York
01.2022 - Current
  • Management of student investment funds worth over one million dollars
  • Conduct investment research, and investment management practices
  • Present to board members and donors regarding recommendations of investments and strategies.

Education

B.S. Finance and Marketing -

Le Moyne College

Saint Louis University

Skills

  • Spanish (Native)
  • English (Fluent)
  • Account Management
  • Account Servicing
  • Customer Service
  • Client Relationship Management
  • Employee Mentoring
  • Customer Relationships
  • Client Relations

Athletic Leadership

  • Le Moyne College, NCAA Division II Tennis, Syracuse, NY, 08/2020 - 05/2023, Student Athlete, NE10 Conference Champion, May 2021
  • Saint Louis University, NCAA Division I Tennis, Saint Louis, Missouri, Student Athlete, Best dual-meet singles record on the team
  • Tennis Junior Davis Cup, Costa Rica, 2014-2019, Captain, 3 Times Central American Champion, 29 times National Champion, 2 times Junior Davis Cup finalist

Affiliations

  • Community service at a Samaritan Center in Syracuse
  • Highly committed to sports

Accomplishments

  • Student athlete in Division 1 College
  • Costa Rican national champion 29 times
  • 3 times Central American champion

Timeline

Associate Account Manager

Haylor, Freyer & Coon
08.2023 - Current

Collegiate Department Account Manager

Haylor, Freyer & Coon Internship
05.2022 - Current

Student Investor

Dolphin Green & Gold Fund
01.2022 - Current

B.S. Finance and Marketing -

Le Moyne College

Saint Louis University
Felipe Cruz Padilla