Felipe J. Medina
Laredo,TX
Summary
Reliable Shift Supervisor bringing 5 years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.
Overview
17
17
years of professional experience
Work History
Armed Security Officer
Constellis
01.2023 - 03.2025
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Completed full building and grounds patrols every 30 minutes to spot and investigate concerns.
- Reduced vandalism and criminal activity by keeping a close eye on the premises through personal checks.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Operated handheld metal detectors and other surveillance devices to screen individuals entering the facility.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Attended to feeding, housing, and physical well-being of inmates.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Responded promptly to emergency situations and provided medical aid.
- Created and maintained positive relationships with inmates to build rapport and trust.
Shift Supervisor/Work Ethics Liaison
CoreCivic
01.2018 - 01.2023
- Run everyday operations while meeting I.C.E standards
- Assisted upper management with daily operations to meet standards of service and quality
- Assessed operations and adjusted scheduling to maximize productivity
- Resolved customer complaints and reported issues to senior management
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions
- Manage staff accountability using the required staff without use of excessive overtime
- Run monthly drills to prepare staff in any future incidents
- Manage the safety and security of ice detainees
- Reinforced rules to promote superior employee performance
Senior Resident Supervisor
CoreCivic
01.2015 - 01.2018
- Ensure everyday duties and operations are met by ice standards
- Run staff accountability
- Supervise work ethic of officers and maintain order within the facility and its employees
Detention Officer
CCA
01.2011 - 01.2015
- Perform routine duties of a detention officer while procuring company policies and procedures
- In charge of maintaining the safety of all residents in the facility
- Working with housing units, medical, kitchen, areas within and outside the facility
Security Officer
Laredo Medical Center
01.2008 - 01.2011
- Perform internal and external security patrolling and surveillance
- Assist to employees and visitors within the facility (traffic control)
Education
High School Diploma -
J.W. Nixon High School
Laredo, Tx05.2005
Skills
- CPR certified
- Completed MKL 100 & 200
- Maintain accurate population count
- Shift Scheduling
- Verbal and Written Communication
- Problem-Solving
- Team Collaboration and Leadership
- Staff Supervision
- Safety Procedures
- Certified level 3 commissioned officer
- Safety Awareness
Accomplishments
- Supervised team of 90 staff members.
Additional Information
Certificate of Completion: Private Security Program/ Level II Training Course, Certificate of Completion: Basic Security Officer/Level III Training Course
Languages
Spanish
Professional Working
Timeline
Armed Security Officer
Constellis
01.2023 - 03.2025
Shift Supervisor/Work Ethics Liaison
CoreCivic
01.2018 - 01.2023
Senior Resident Supervisor
CoreCivic
01.2015 - 01.2018
Detention Officer
CCA
01.2011 - 01.2015
Security Officer
Laredo Medical Center
01.2008 - 01.2011
High School Diploma -
J.W. Nixon High School
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