Felipe Parra Sanchez
Montgomery Village,MD
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
Work History
Shift Supervisor / NRO Crew
Hawkers Asian Street Food
Bethesda, MD
10.2022 - Current
- Coordinated with other departments to ensure smooth workflow between shifts.
- Resolved conflicts between staff members in a timely manner.
- Conducted weekly inventory of supplies, equipment, and food items.
- Addressed any issues that arose during the shift in a proactive manner.
- Provided on-the-job training to new staff members.
- Monitored staff performance to ensure quality standards were met.
- Conducted needs assessments to identify gaps in employees' skills and knowledge.
- Led team building activities designed to enhance communication between trainees and promote collaboration among them.
- Ensured compliance with safety regulations throughout the duration of training programs.
- Instructed students using a variety of methods such as lectures, demonstrations, role playing exercises and hands-on activities.
- Maintained a positive learning environment through effective classroom management techniques.
Sanitation Worker
Red Coast
Bethesda, MD
09.2022 - 01.2023
- Disinfected bathrooms and kitchen facilities on a regular basis.
- Stocked paper products in restrooms and break rooms.
- Responded quickly to spills or accidents to minimize damage or contamination.
- Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.
- Utilized chemicals such as detergents, disinfectants and polishes safely.
- Ensured compliance with local health codes by inspecting facility periodically.
- Maintained records of sanitation activities on a daily basis.
Culinary Professional
Yard House
Gaithersburg, MD
06.2021 - 09.2022
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions
- Re-stocked, organized and arranged service and food stations
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products
- Operated fryers and grills and coolers according to instructions to maintain safety and food quality
- Assisted in preparation of menu items ranging from wings to desserts
- Stations Worked: Pizza closed/opened, Pantry closed, Fryer closed/opened, Dishwasher, Occasionally Prep, Occasionally grill.
Cashier/Crew Team Member
Five Guys
Gaithersburg, MD
04.2020 - 06.2021
- Operated the cash register, collected payments and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions
- Operated fryers and grills according to instructions to maintain safety and food quality
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards
- Accustomed to closing line, lobby, or Kitchen on a regular basis.
Crew Member
Chipotle Mexican Grill
Wheaton, MD
10.2019 - 03.2020
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock
- Re-stocked, organized and arranged service and food stations
- Received food orders from individuals and explained offerings
- Followed recipes and customer requests to prepare high-quality, delicious meals
- Assessed customer needs and upsold products and services to maximize sales.
Education
John F Kennedy High School
Watkins Mill High School
Skills
- Bilingual
- Quick learner
- Delivers exceptional customer service
- Safety understanding
- Excellent multi-tasker
- Experienced in high volume customer service
- Critical thinking
- Team building
- Staff Motivation
- Project Management
- Continuous Improvement
Personal Information
- Authorized To Work: yes
- Date of Birth: 06/04/03
Languages
English
Professional
Spanish
Professional
Timeline
Shift Supervisor / NRO Crew
Hawkers Asian Street Food
10.2022 - Current
Sanitation Worker
Red Coast
09.2022 - 01.2023
Culinary Professional
Yard House
06.2021 - 09.2022
Cashier/Crew Team Member
Five Guys
04.2020 - 06.2021
Crew Member
Chipotle Mexican Grill
10.2019 - 03.2020
John F Kennedy High School
Watkins Mill High School
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