Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Felipe Sanchez

Miami

Summary

Dynamic Branch Manager at Hertz with a proven track record of enhancing customer satisfaction and operational efficiency. Leveraged strong problem-solving abilities and attention to detail to exceed performance targets. Skilled in effective communication and safety compliance, driving team success and fostering a dependable work environment.

Hardworking with talents in physical labor. Experienced in jobs that are physically demanding and known for safely and effectively completing tasks on deadline specific projects projects. Respectful, punctual employee multitasks with ease.

Overview

5
5
years of professional experience

Work History

Branch Manager

Hertz
05.2022 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Forklift Mechanic

Doberman Tires
04.2021 - 06.2022
  • Reduced repair costs by implementing preventative maintenance measures for the company''s fleet of forklifts.
  • Maintained accurate records of maintenance performed on each forklift, facilitating effective tracking and scheduling of future services.
  • Developed customized maintenance plans tailored to individual client needs, ensuring optimal performance and longevity of their equipment.
  • Communicated effectively with colleagues across various departments to ensure seamless coordination in addressing equipment-related concerns/issues promptly.
  • Supported a safe working environment by diligently following established safety procedures during all aspects of job execution.

Landscape Foreman

JRG
07.2020 - 02.2021
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.

Education

High School Diploma -

American Academy of Pinecrest
Miami, FL
03-2021

Skills

  • Excellent time management skills
  • Excellent work ethic
  • Attention to detail
  • Team-oriented and dependable
  • Heavy lifting
  • Physical stamina
  • Safety and compliance
  • Team player
  • Problem-solving abilities
  • Multitasking
  • Punctuality
  • Reliability
  • Effective communication
  • Active listening
  • Decision-making
  • Adaptability and flexibility

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Branch Manager

Hertz
05.2022 - Current

Forklift Mechanic

Doberman Tires
04.2021 - 06.2022

Landscape Foreman

JRG
07.2020 - 02.2021

High School Diploma -

American Academy of Pinecrest