Felipe Serna
Portland,OR
Summary
Skilled HVAC Technician with a proven track record at Siltronic, excelling in technical troubleshooting and electrical wiring. Demonstrated expertise in enhancing system efficiency and customer satisfaction through meticulous preventative maintenance and effective communication. Achieved significant energy savings for clients by recommending system upgrades, showcasing a blend of hard and soft skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
HVAC Technician
Siltronic
04.2000 - 11.2024
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
Education
Associate In Facilities Maintenance - Facilities Maintenance
Portland Community College
Portland, OR08.2009
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak Detection
- HVAC System Management
Certification
LME Electrical license
Timeline
HVAC Technician
Siltronic
04.2000 - 11.2024
Associate In Facilities Maintenance - Facilities Maintenance
Portland Community College
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