Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Felipe Wiget

Cary,NC

Summary

Bicycle Mechanic with 3+ years of professional experience specializing in maintenance, suspension and tuning, spoke wheel lacing, and assembly operations. Effective in combining analytical and troubleshooting skills to identify and target regions that require rebuilding. A highly seasoned sales associate known for exceptional team-building and project oversight skills, as well as experience dealing with numerous components and product vendors to satisfy client demands. Capable of working with people of all personalities. Performance history of forging strong collaborative partnerships and producing outstanding results.

Overview

2
2
years of professional experience

Work History

Bicycle Sales Associate

The Bicycle Chain
06.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Bicycle Mechanic

RG's Bike Shop
03.2023 - 06.2023
  • Serviced, maintained, and repaired bicycles with focus on efficiency, quality, and safety.
  • Handled estimation of parts, bike, and component repairs and replacements.
  • Performed new bike assemblies and proper alignment of wheels to optimize performance.
  • Provided recommendations to clients in alignment with needs, preferences, and budgets.
  • Coordinated cycle workshops and sales operations, demonstrating products to potential clients in alignment with individual needs.
  • Cleaned and lubricated bicycle parts.
  • Aligned wheels and installed and adjusted brakes and brake pads.
  • Helped customers select bicycles to fit body size and intended bicycle uses.
  • Installed, repaired, and replaced equipment or accessories such as handlebars, stands and seats.

Sales Associate / Mechanic

Trek Bicycle
06.2021 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Serviced, maintained, and repaired bicycles with focus on efficiency, quality, and safety.
  • Handled estimation of parts, bike, and component repairs and replacements.
  • Performed new bike assemblies and proper alignment of wheels to optimize performance.
  • Provided recommendations to clients in alignment with needs, preferences, and budgets.
  • Coordinated cycle workshops and sales operations, demonstrating products to potential clients in alignment with individual needs.
  • Cleaned and lubricated bicycle parts.
  • Aligned wheels and installed and adjusted brakes and brake pads.
  • Helped customers select bicycles to fit body size and intended bicycle uses.
  • Installed, repaired, and replaced equipment or accessories such as handlebars, stands and seats.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Assistant Project Manager

Sciame Homes
06.2022 - 09.2022
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Closely collaborated with project members to identify and quickly address problems.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Reported on status for each project to appropriate stakeholders.
  • Escalated incidents to next level to remain compliant with company's standards and procedures.
  • Managed bookkeeping, prepared budgets and cost reports.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Mentored and guided associates in approaches designed to exceed expectations of customers and members.
  • Created and maintained quarterly newsletter to make project progress, annual corporate strategy and upcoming projects information available to stakeholders throughout organization.

Mechanic

The Bike Hub
10.2021 - 06.2022
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Analyzed and located malfunctions in brakes, motors, switches and control systems.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
  • Disassembled defective parts to make proper repairs.
  • Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
  • Maintained accurate records of time and materials required to perform repairs and service.

Education

High School Diploma -

Saint Peter’s Preparatory
Jersey City, NJ
05.2023

Bachelor of Science - Mechanical Engineering

University At Buffalo
Buffalo, NY
05.2027

Skills

  • Teamwork
  • Communication
  • Problem Solving
  • Organization
  • Confidence
  • Verbal Communication
  • Cash Handling Accuracy
  • Money Handling
  • Dispute Mediation

Languages

English
Native or Bilingual
German
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
French
Limited Working

Timeline

Bicycle Sales Associate

The Bicycle Chain
06.2023 - Current

Bicycle Mechanic

RG's Bike Shop
03.2023 - 06.2023

Assistant Project Manager

Sciame Homes
06.2022 - 09.2022

Mechanic

The Bike Hub
10.2021 - 06.2022

Sales Associate / Mechanic

Trek Bicycle
06.2021 - 10.2022

High School Diploma -

Saint Peter’s Preparatory

Bachelor of Science - Mechanical Engineering

University At Buffalo

Similar Profiles

CREATE PROFILE
Felipe Wiget