Felipe De Jesus Cupa
Los Angeles,CA
Summary
Dynamic retail professional with extensive experience at 7-Eleven, excelling in customer service and cash register operations. Recognized for maintaining high standards of cleanliness and hygiene while efficiently managing high-volume transactions. A quick learner with a strong ability to resolve customer inquiries, fostering satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate Cashier
7-eleven
11.2000 - 11.2005
- Assisted customers with product selections and provided recommendations based on preferences.
- Managed product inventory and ensured accurate stock levels during shifts.
- Executed cash register operations, processing transactions efficiently and accurately.
- Maintained store cleanliness and organization to enhance overall shopping experience.
- Handled returns and exchanges, adhering to store policies and enhancing customer relations.
- Trained new associates on cash register operations and customer service best practices.
- Resolved customer inquiries and complaints, ensuring satisfaction and repeat business.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
Retail Sales Associate Cashier
Sams Corner Liquor & Hopes Liquor Store
02.1989 - 11.2000
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area. last 2 years (2009,2010) as a Mnager
Education
GED -
Mexico
Skills
- Quick learner
- Customer service
- Patience and empathy
- Cleanliness and hygiene
Timeline
Retail Sales Associate Cashier
7-eleven
11.2000 - 11.2005
Retail Sales Associate Cashier
Sams Corner Liquor & Hopes Liquor Store
02.1989 - 11.2000
GED -
Mexico