Felischa Sinisterrra
Houston,TX
Summary
Dynamic Field Supervisor with proven expertise at Thompson Consulting Services, excelling in operations planning and team leadership. Successfully enhanced workflow efficiency through strategic scheduling and task delegation, while ensuring OSHA compliance. Recognized for fostering strong customer relations and training staff to uphold safety standards, driving operational excellence in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Field Supervisor
Thompson Consulting Services
Houston, TX
07.2024 - 03.2025
- Supervised daily field operations to ensure compliance with safety regulations and project specifications.
- Coordinated scheduling and logistics for field teams to optimize workflow efficiency.
- Communicate with truck drivers and assign monitors.
- Trained new team members on operational procedures and safety protocols.
- Maintained accurate records of daily activities and equipment usage for reporting purposes.
Office Administrative Assistant
Launch Point CDC
Houston, TX
07.2021 - 07.2024
- Managed daily office operations, ensuring efficient workflow and organization.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Maintained accurate records and databases, enhancing information retrieval processes.
- Developed and implemented filing systems, improving document accessibility and management.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Kitchen Manager
7 Eleven Gas Station - Laredo Taco
Houston, TX
06.2018 - 05.2021
- Managed daily kitchen operations, ensuring efficiency and adherence to safety standards.
- Trained and mentored kitchen staff on food preparation techniques and safety protocols.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Store Manager
KFC Restaurant
Houston, TX
04.2013 - 05.2018
- Oversaw daily operations to ensure adherence to company standards and policies.
- Trained and mentored staff on customer service best practices and operational procedures.
- Enhanced team performance by establishing clear goals and providing constructive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
GED -
Houston Community College
Houston, TX01-1993
Skills
- Field operations
- Schedule coordination
- Task delegation
- Operations planning
- Quality control
- Schedule development
- Environmental awareness
- Location auditing
- Team leadership
- Worker supervision
- Customer relations
- Employee management
- OSHA compliance
Certification
Hazwooper 40 hours,NCCER, Osher 30, TABC and Texas Food Handlers
Timeline
Field Supervisor
Thompson Consulting Services
07.2024 - 03.2025
Office Administrative Assistant
Launch Point CDC
07.2021 - 07.2024
Kitchen Manager
7 Eleven Gas Station - Laredo Taco
06.2018 - 05.2021
Store Manager
KFC Restaurant
04.2013 - 05.2018
GED -
Houston Community College