Felish Williams Evans
Windsor
Summary
Dynamic Senior Ophthalmic Technician with extensive experience at Middlesex Eye Physicians, excelling in patient education and optical coherence tomography. Proven ability to enhance patient care through meticulous chart documentation and mentoring junior staff, fostering a collaborative environment. Committed to delivering high-quality eye care and empowering patients in their health decisions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Ophthalmic Technician
Middlesex Eye Physicians
04.2016 - Current
- Prioritized patient safety during diagnostic imaging procedures such as OCT scans, visual field tests, corneal topography analysis, among other tests.
- Assisted in educating patients on their eye health conditions, empowering them to make informed decisions about their care plans.
- Supported physicians in delivering high-quality eye care, performing comprehensive ocular examinations and documenting findings accurately.
- Demonstrated strong organizational skills by maintaining accurate patient records and ensuring timely follow-up on outstanding tasks.
- Mentored junior ophthalmic technicians, sharing expertise to facilitate their growth within the field and enhance overall team performance.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Educated patients and relations on ocular health and safety, promoting good eye care.
Optical Technician
Hoya Vision Care
04.2005 - 04.2016
- Facilitated seamless transitions between departments by coordinating effectively with other staff members involved in the patient care process.
- Improved workflow efficiency by maintaining and calibrating optical equipment regularly.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Apprentice Optician
LensCrafters
02.2001 - 04.2005
- Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
- Assisted patients in selecting appropriate contact lens solutions, providing education on safe usage and proper storage techniques.
- Completed both warranty and non-warranty frame repairs for customers.
- Read and filled prescriptions for eyeglasses and contact lenses.
- Took measurements such as pupillary distance, ocular center and segment heights.
- Educated clients on proper eyewear care and maintenance to extend the lifespan of their glasses or contact lenses.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Education
No Degree - Ophthalmic
Middlesex Community College
Middletown, CT12-2015
Skills
- Optical coherence tomography
- Strong patient education
- Ocular prosthetics experience
- Expert contact lens fitting
- Patient care
- Chart documentation
- Minor surgery assistance
Certification
- COA - Certified Ophthalmic Assistant
- BSM - Ophthalmology continue education training
- CPR - Certification
Languages
English
Professional Working
Timeline
Senior Ophthalmic Technician
Middlesex Eye Physicians
04.2016 - Current
Optical Technician
Hoya Vision Care
04.2005 - 04.2016
Apprentice Optician
LensCrafters
02.2001 - 04.2005
No Degree - Ophthalmic
Middlesex Community College
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