Felisha Chadd
Harrison,TN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator
Maksteel USA
Chattanooga, TN
07.2022 - Current
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Managed paperwork and necessary information required for client shipments.
- Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
- Provided information by answering employee questions about payroll-related matters.
- Processed payroll for up to 20 employees weekly using specialized software.
- Trained and monitored employees to teach daily tasks and improve performance.
Waitress
Nooga-Q
Chattanooga, TN
02.2016 - 02.2022
Internet Sales Manager
Crm Motors Pelham
Pelham, AL
05.2013 - 01.2016
- Developed and implemented strategies for increasing internet sales volume.
- Created content for social media channels to increase brand awareness and engagement.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained relationships and followed up with customers.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Worked with off-site locations to find desired items for customers.
- Verified accuracy of title documents for completeness and correctness.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
Education
GED -
Soddy Daisy High School
Soddy Daisy, TNSkills
- Driver Scheduling
- Customer Service
- Team leader / Staff training
- Great organizational skills with strong attention to deadlines & details (using excel sheets & Microsoft word handbooks hand created to help keep on track)
- MIS software proficiency
- OMNITRACS daily experience
Timeline
Logistics Coordinator
Maksteel USA
07.2022 - Current
Waitress
Nooga-Q
02.2016 - 02.2022
Internet Sales Manager
Crm Motors Pelham
05.2013 - 01.2016
GED -
Soddy Daisy High School