Dynamic Call Center Representative with proven problem-solving skills and a strong foundation in customer support at Roberthalf. Successfully directed employees to the appropriate benefits personnel, demonstrating effective verbal communication and data entry abilities. Committed to enhancing customer service experiences through active engagement and support.
Basically this was training for the job which consisted of directing employees to the right person in benefits department for Walmart. At the end of training, a test was given and I received 75% when 85% or more was successful completing of training.
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