Summary
Work History
Education
Skills
Timeline
Generic

Felisha Green

West Frankfort ,IL

Summary

Adept at office coordination and fostering professional relationships, I significantly enhanced inventory management and customer satisfaction at Southern FS. My expertise spans from meticulous document control to ensuring optimal scheduling efficiency. Demonstrating both hard and soft skills,

Work History

Assistant Administrator Manager

Southern FS
  • Managed purchasing, stocking and organizing inventory.
  • Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
  • Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
  • Maintained Type office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
  • Performed routine clerical tasks by scanning, filing, and copying documents.
  • Tracked expenses, processed invoices and completed other related accounting tasks.
  • Maintained digital databases, physical files and area logs.
  • Developed strong professional relationships with clients and vendors by providing exceptional customer service and timely responses to inquiries.
  • Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.
  • Maintained personnel records and updated internal databases to support document management.
  • Collected, arranged, and input information into database system.

Cna

Helia Healthcare
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Store Assistant Manager

Auto Zone
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
  • Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.

Bus Driver

Nascb
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Conducted pre-trip inspections of bus for safe operation.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.

Education

Cna - Science, Math & Accounting

Rend Lake College
Ina, IL

Mathematics

Benton Consolidated High School
Benton, IL
05.2011

Skills

  • Office coordination
  • Scheduling appointments
  • File maintenance
  • Document control

Timeline

Assistant Administrator Manager

Southern FS

Cna

Helia Healthcare

Store Assistant Manager

Auto Zone

Bus Driver

Nascb

Cna - Science, Math & Accounting

Rend Lake College

Mathematics

Benton Consolidated High School

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Felisha Green