Open To Work
FELISHA W. HUNTER
Work Preference
Summary
Insightful Functional Analyst known for high productivity and efficient task completion. Specialize in requirements analysis, process optimization, and system configurations to enhance business operations. Excel in problem-solving, communication, and team collaboration which contribute to successful project outcomes.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Functional Analyst Advisor
GCI
Reston, VA
01.2024 - 01.2026
- Maintained discretion while handling sensitive and personal information daily
- Updated and organized multiple databases, enhancing data accuracy and accessibility
- Interacted with customers via Skype, email, and phone, addressing inquiries and providing support
- Handling and receiving incoming and outgoing correspondence
- Assist officers with documents to travel overseas
Administrative Assistant III
GDIT
Mclean, VA
04.2019 - 10.2023
- Ensured confidentiality while managing sensitive and personal information daily
- Managed multiple databases to facilitate efficient data retrieval and reporting.
- Facilitated communication with customers via Skype, email, or phone to address inquiries
- Managed incoming and outgoing correspondence to streamline communication flow
- Assist officers with documents to travel overseas
Mission Support Admin
Central Intelligence Agency
Mclean, VA
06.2006 - 12.2018
- Updated and organized multiple databases to ensure data accuracy.
- Daily briefing to employees traveling over seas.
- Trained new employees on procedures and protocols to facilitate effective onboarding
- Oversaw time and attendance records for accurate payroll processing.
Human Resources Officer
Central Intelligence Agency
Mclean, VA
06.2006 - 12.2018
- Conducted panel interviews to assess candidate qualifications and fit for roles
- Managed monthly manning tables and created reports and statistics.
- Published job openings on multiple platforms
- Prepared minutes and organized promotional panel reading rooms to facilitate effective recruitment discussions
- Documented notes and made updates into a large electronic database
- Responded to daily emails and phone messages regarding company regulations
Scheduling Coordinator
Central Intelligence Agency
Mclean, VA
06.2006 - 12.2018
- Managed and scheduled appointments for employees and their family members for physical medicine and mental health
- Collected and organized project data for senior management to support informed decision-making
- Streamlined ordering, receiving, storage, and distribution of office supplies while maintaining accurate inventory levels
- Coordinated and scheduled appointments for employees and their families for physical medicine and mental health services
Scheduling Coordinator
HomeCall
Waldorf, MD
05.2005 - 06.2006
- Handled incoming calls; greeted callers; provided information; transferred calls and recorded messages.
- Scheduled nurses, physical therapists, and occupational therapist for Charles County area
- Sorted daily mail for efficient distribution to departments
Education
General Educational Studies -
Calvert High School
05.1989
Skills
- Medical terminology
- HIPAA compliance
- Medical billing
- Insurance applications
- Medical office procedures
- Customer Service
- Patient scheduling
- Human Resources
- Accounting experience
- Proficient with Microsoft Office Suite
- Research
- Data analysis
Certification
- Top Secret SCI Clearance
- Lawson Certification
Administrative Skills
- Proficient with Microsoft Office Suite
- Medical terminology
- Accounting experience
- Medical office procedures
- Human Resources
- Customer Service
- Patient scheduling
- HIPAA compliance
- Medical billing and coding
- Medical insurance applications & procedures
- Research
Timeline
Functional Analyst Advisor
GCI
01.2024 - 01.2026
Administrative Assistant III
GDIT
04.2019 - 10.2023
Mission Support Admin
Central Intelligence Agency
06.2006 - 12.2018
Human Resources Officer
Central Intelligence Agency
06.2006 - 12.2018
Scheduling Coordinator
Central Intelligence Agency
06.2006 - 12.2018
Scheduling Coordinator
HomeCall
05.2005 - 06.2006
General Educational Studies -
Calvert High School