Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Administrative Skills
Timeline
Generic
Open To Work

FELISHA W. HUNTER

Work Preference

Job Search Status

Open to work

Location Preference

Remote

Summary

Insightful Functional Analyst known for high productivity and efficient task completion. Specialize in requirements analysis, process optimization, and system configurations to enhance business operations. Excel in problem-solving, communication, and team collaboration which contribute to successful project outcomes.

Overview

1
1
Certification
21
21
years of professional experience

Work History

Functional Analyst Advisor

GCI
Reston, VA
01.2024 - 01.2026
  • Maintained discretion while handling sensitive and personal information daily
  • Updated and organized multiple databases, enhancing data accuracy and accessibility
  • Interacted with customers via Skype, email, and phone, addressing inquiries and providing support
  • Handling and receiving incoming and outgoing correspondence
  • Assist officers with documents to travel overseas

Administrative Assistant III

GDIT
Mclean, VA
04.2019 - 10.2023
  • Ensured confidentiality while managing sensitive and personal information daily
  • Managed multiple databases to facilitate efficient data retrieval and reporting.
  • Facilitated communication with customers via Skype, email, or phone to address inquiries
  • Managed incoming and outgoing correspondence to streamline communication flow
  • Assist officers with documents to travel overseas

Mission Support Admin

Central Intelligence Agency
Mclean, VA
06.2006 - 12.2018
  • Updated and organized multiple databases to ensure data accuracy.
  • Daily briefing to employees traveling over seas.
  • Trained new employees on procedures and protocols to facilitate effective onboarding
  • Oversaw time and attendance records for accurate payroll processing.

Human Resources Officer

Central Intelligence Agency
Mclean, VA
06.2006 - 12.2018
  • Conducted panel interviews to assess candidate qualifications and fit for roles
  • Managed monthly manning tables and created reports and statistics.
  • Published job openings on multiple platforms
  • Prepared minutes and organized promotional panel reading rooms to facilitate effective recruitment discussions
  • Documented notes and made updates into a large electronic database
  • Responded to daily emails and phone messages regarding company regulations

Scheduling Coordinator

Central Intelligence Agency
Mclean, VA
06.2006 - 12.2018
  • Managed and scheduled appointments for employees and their family members for physical medicine and mental health
  • Collected and organized project data for senior management to support informed decision-making
  • Streamlined ordering, receiving, storage, and distribution of office supplies while maintaining accurate inventory levels
  • Coordinated and scheduled appointments for employees and their families for physical medicine and mental health services

Scheduling Coordinator

HomeCall
Waldorf, MD
05.2005 - 06.2006
  • Handled incoming calls; greeted callers; provided information; transferred calls and recorded messages.
  • Scheduled nurses, physical therapists, and occupational therapist for Charles County area
  • Sorted daily mail for efficient distribution to departments

Education

General Educational Studies -

Calvert High School
05.1989

Skills

  • Medical terminology
  • HIPAA compliance
  • Medical billing
  • Insurance applications
  • Medical office procedures
  • Customer Service
  • Patient scheduling
  • Human Resources
  • Accounting experience
  • Proficient with Microsoft Office Suite
  • Research
  • Data analysis

Certification

  • Top Secret SCI Clearance
  • Lawson Certification

Administrative Skills

  • Proficient with Microsoft Office Suite
  • Medical terminology
  • Accounting experience
  • Medical office procedures
  • Human Resources
  • Customer Service
  • Patient scheduling
  • HIPAA compliance
  • Medical billing and coding
  • Medical insurance applications & procedures
  • Research

Timeline

Functional Analyst Advisor

GCI
01.2024 - 01.2026

Administrative Assistant III

GDIT
04.2019 - 10.2023

Mission Support Admin

Central Intelligence Agency
06.2006 - 12.2018

Human Resources Officer

Central Intelligence Agency
06.2006 - 12.2018

Scheduling Coordinator

Central Intelligence Agency
06.2006 - 12.2018

Scheduling Coordinator

HomeCall
05.2005 - 06.2006

General Educational Studies -

Calvert High School
FELISHA W. HUNTER