Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Skilled Production Worker offering 6 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Skilled Production Worker offering 6 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Production Associate
Fiserv
Chesapeake, VA
09.2022 - Current
Took on additional shifts during peak work periods to keep projects on schedule.
Organized work to meet demanding production goals.
Inspected final products to assess compliance with quality standards and established tolerances.
Supported current production needs by moving items between equipment, conveyors, and staging areas.
Supported production needs by performing routine tasks using standard procedures and equipment.
Supported development team in generation of technical requirements and product documentation to achieve process commonality.
Cashier
Harris Teeter
Newport News, VA
07.2022 - 02.2023
Restocked and organized merchandise in front lanes.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Tallied cash drawer at beginning and end of each work shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Production Associate
Vitesco Technology
Newport News, VA
06.2018 - 09.2022
Took on additional shifts during peak work periods to keep projects on schedule.
Organized work to meet demanding production goals.
Inspected final products to assess compliance with quality standards and established tolerances.
Supported current production needs by moving items between equipment, conveyors, and staging areas.
Supported development team in generation of technical requirements and product documentation to achieve process commonality.
Monitored machinery to identify concerns, make corrections, or report complex problems.
Assisted development leads in definition of process flows, relative task priorities and business value measurement parameters.
Prepared materials for assembly work to keep workflows running smoothly.
Used equipment properly to avoid workplace hazards or injuries.
Customer Service Representative
Farm Fresh
Newport News, VA
07.2015 - 05.2018
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered constant flow of customer calls with minimal wait times.
Updated account information to maintain customer records.
Responded to customer requests for products, services, and company information.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Developed customer service policies and procedures to meet and exceed industry service standards.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Medical Assistant
Summit Medical Group
Berkeley Heights, NJ
01.2014 - 06.2015
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Taught patients about medications, procedures, and care plan instructions.
Sanitized, restocked, and organized exam rooms and medical equipment.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Verified patient insurance coverage and collected required co-payments.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Dr Sarode
New Brunswick, NJ
07.2013 - 12.2013
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Taught patients about medications, procedures, and care plan instructions.
Sanitized, restocked, and organized exam rooms and medical equipment.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Completed clinical procedures and gathered patient data for interpretation by physician.
Lead Supervisor
Bloomingdale's Department Store
Miami Gardens, FL
08.1999 - 05.2011
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Delivered superior customer service in every interaction and skillfully resolved conflicts.
Forecasted department labor requirements and established accurate budgets to cover expected demands.
Trained personnel to develop new team leads for [Type] department needs.
Learned every team members' role to offer skilled backup during shortages and high-volume periods.
Evolved existing capabilities by implementing process improvements and eliminating unnecessary waste and bottlenecks.
Helped deploy new products and processes by translating directives into effective policies for front-line workers.
Coordinated supervisory assignments to maintain strong front-line leadership over [Type] operations.
Instructed employees on proper cleaning and sanitation of equipment and surfaces.
Educated workers about proper safety procedures to prevent accidents and injuries.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Led production management as senior supervisory member by offering technical support and guidance to less experienced managers.
Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Boosted team performance by developing customer service training materials and conducting service training.
