Felix Bailey
Savannah,GA
Summary
Accomplished Dept of Homeland Security (PA) Program Delivery Manager provides in-depth understanding of developing and implementing organizational strategies. Well-versed in spearheading new initiatives to support functional operations and project completion. Excellent aptitude for financial management, budgeting, procurement and contracting. Proficient in managing logistics analysis, including inventory and supply chain performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Public Assistance Program Delivery Manager
Dept of Homeland Security/FEMA
Washington , DC
03.2024 - Current
- Program Management: Managed the overall delivery of public assistance programs, ensuring compliance with relevant regulations, policies, and guidelines.
- Team Supervision: Supervised a team responsible for processing, evaluating, and approving public assistance applications from eligible entities, such as state and local governments, tribal nations, and certain nonprofit organizations
- Coordination: Coordinated with various stakeholders, including state and local officials, FEMA personnel, and other federal agencies, to ensure effective communication and collaboration in program delivery.
- Technical Assistance: Provided technical assistance and guidance to applicants on program eligibility, documentation requirements, and reimbursement procedures.
- Review and Evaluation: Reviewed project worksheets, damage assessments, and other documentation to determine eligibility for public assistance funding and ensure accuracy and completeness.
- Training and Capacity Building: Developed and delivered training programs to enhance the capacity of applicants and FEMA staff in administering the public assistance program effectively.
- Compliance and Reporting: Ensured compliance with federal regulations and reporting requirements related to the administration of public assistance programs.
- Dispute Resolution: Resolved disputes and appeals related to eligibility determinations and funding decisions for public assistance projects.
Census Enumerator
US Census Bureau
Savannah, GA
08.2020 - 11.2020
- Conducted door-to-door surveys to collect data from households and individuals.
- Explained the purpose and importance of participating in the census program to respondents.
- Read maps and located addresses to complete assigned forms via personal interview.
- Collaborated with team members to ensure that all areas were properly surveyed during enumeration period.
- Interpreted interview questions to assist people in providing appropriate answers.
- Assisted people in filling out surveys and explained items on survey forms.
- Adapted quickly to changing conditions in order to meet tight deadlines.
- Participated in training sessions conducted by supervisors on how best to conduct fieldwork operations.
Tech Associate
AAFES Exchange
Fort Stewart, GA
09.2018 - 07.2019
- Technical Support: Provided assistance to AAFES Exchange employees and customers with technical issues, troubleshooting hardware and software problems, and providing solutions promptly.
- System Maintenance: Conducted regular maintenance tasks on computer systems, including updates, patches, and system upgrades, to ensure optimal performance and security.
- Hardware and Software Installation: Installed and configured new hardware and software systems, ensuring compatibility with existing systems and meeting the organization's requirements.
- Network Support: Assisted in maintaining and troubleshooting network infrastructure, including routers, switches, and wireless access points, to ensure reliable connectivity for employees and customers.
- Data Management: Managed data backups, storage systems, and data recovery processes to safeguard critical information and ensure business continuity in the event of system failures or disasters.
- User Training and Support: Provided training to employees on the use of software applications and technology tools, as well as ongoing support to address user questions and concerns.
- Security Compliance: Ensured compliance with cybersecurity policies and procedures, implementing measures to protect sensitive information and prevent unauthorized access to systems and data.
- Documentation: Maintained accurate documentation of technical procedures, system configurations, and troubleshooting steps to facilitate knowledge sharing and support future maintenance tasks.
Disaster Survivors Assistant Specialist
Dept of Homeland Security/FEMA
Washington, DC
01.2017 - 03.2019
- Field Operations: Operated in disaster-affected areas, conducting door-to-door outreach to identify survivors in need of assistance.
- Needs Assessment: Assessed the immediate and long-term needs of disaster survivors, including food, shelter, medical care, and other essential services.
- Resource Referral: Provided information and referrals to available resources and services, both within FEMA and from other federal, state, local, and nonprofit organizations.
- Registration Assistance: Assisted survivors in registering for FEMA assistance programs, including housing assistance, disaster unemployment assistance, and individual assistance grants.
- Documentation and Verification: Helped survivors complete necessary forms and documentation, verifying their eligibility for assistance programs and ensuring accurate information.
- Crisis Counseling: Offered emotional support and crisis counseling to survivors experiencing trauma and distress as a result of the disaster.
- Community Engagement: Collaborated with community leaders, local officials, and volunteer organizations to coordinate assistance efforts and ensure that survivors' needs were met effectively.
- Follow-Up Support: Provided ongoing support and follow-up to ensure that survivors received the assistance they needed to recover from the disaster.
Education
Some College (No Degree) - Information Technology
Savannah Technical College
Savannah, GAHigh School Diploma -
Savannah Technical College
Savannah, GASkills
- Maintaining Client Records
- Relationship Building
- Data Entry Software
- Community Outreach Programs
- Document Management
- Time Management
- Decision-Making
- Client Needs Assessments
- Collaboration and Teamwork
- Case Management
Certification
- Emergency Management Institute Certification
- Certificate Of Appreciation of Hurricane Sandy Relief Work
- Certificate of National Service Americorps NCCC
References
References available upon request.
Timeline
Public Assistance Program Delivery Manager
Dept of Homeland Security/FEMA
03.2024 - Current
Census Enumerator
US Census Bureau
08.2020 - 11.2020
Tech Associate
AAFES Exchange
09.2018 - 07.2019
Disaster Survivors Assistant Specialist
Dept of Homeland Security/FEMA
01.2017 - 03.2019
Some College (No Degree) - Information Technology
Savannah Technical College
High School Diploma -
Savannah Technical College
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