Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Felix Galvez

Windermere

Summary

Security Associate with extensive experience at Hilton Grand Vacations – Grande Villas. Expertise in emergency response, incident reporting, and inventory management, complemented by strong leadership in security operations. Bilingual in English and Spanish, with a solid background in warehouse management emphasizing organizational skills and safety compliance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Officer

Hilton Grand Vacations Club Grande Villas
Orlando
08.2024 - Current
  • Conducted proactive patrols by foot or vehicle across the resort property.
  • Responded immediately to emergencies, including medical calls, fire alarms, and security threats, providing calm and professional assistance.
  • Completed detailed incident reports following the Hilton Grand Vacations standards.
  • Delivered exceptional guest service by assisting with safety concerns and prioritizing the guests' needs.
  • Supported security leadership in training and onboarding new associates, demonstrating reliability and team mentorship.
  • Collaborated with the front desk, housekeeping, and engineering departments to strengthen overall resort safety operations.

Assistant Warehouse Manager

Chimiking
Orlando
08.2022 - 07.2024
  • Manage daily warehouse operations, ensuring compliance with safety regulations.
  • Coordinated shipping, receiving, and inventory management.
  • Prepared and seasoned chicken, beef, and pork.
  • Organized and delivered supplies and food orders to each branch, supporting smooth restaurant operations.
  • Supervised loading and unloading processes to maintain equipment functionality.
  • Assisted in scheduling shifts and assignments to meet operational demands effectively.

Landscaping Assistant

Lewis
Orlando
03.2022 - 07.2022
  • Assisted in planting, watering, and maintaining diverse landscaping projects.
  • Operated tools and equipment for efficient landscape design and maintenance.
  • Mowed lawns trimmed shrubs and trees, and applied fertilizers as needed.
  • Trained new team members.

Skills

  • Emergency response and incident reporting
  • Safety compliance and proactive patrolling
  • Guest assistance and conflict resolution
  • Inventory management
  • Operations coordination
  • Staff training
  • Team leadership

Certification

  • CPR certification
  • Class D Security license

Timeline

Security Officer

Hilton Grand Vacations Club Grande Villas
08.2024 - Current

Assistant Warehouse Manager

Chimiking
08.2022 - 07.2024

Landscaping Assistant

Lewis
03.2022 - 07.2022

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Felix Galvez