FELIX GONZALEZ
St. Petersburg,FL
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
27
27
years of professional experience
Work History
Salesman
Stickers Xpres
01.2019 - 02.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Sales Executive
Unidos Bolivar Snacks
01.2018 - 12.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Administrative Manager
A&J Medical International, Inc
11.2002 - 09.2010
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Customer Service Representative
Nielsen Company
01.2009 - 12.2009
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Addressed customer account discrepancies and concerns.
Salesman
Inversiones Selva
03.1996 - 08.2002
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Associate of Applied Science - Business Administration
IUTIRLA
Caracas, Venezuela07.1986
Skills
- Site Visits
- Client Presentations
- Information Updates
- Overcoming Objections
Timeline
Salesman
Stickers Xpres
01.2019 - 02.2023
Sales Executive
Unidos Bolivar Snacks
01.2018 - 12.2018
Customer Service Representative
Nielsen Company
01.2009 - 12.2009
Administrative Manager
A&J Medical International, Inc
11.2002 - 09.2010
Salesman
Inversiones Selva
03.1996 - 08.2002
Associate of Applied Science - Business Administration
IUTIRLA
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