Ethan O'Fallon

• Promoted and up-sold products and services to meet needs of customers.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Computed total costs and profit requirements for customer sales to provide accurate pricing.
• Retained excellent client satisfaction ratings through outstanding service delivery.

I had a bunch a different responsibilities.

Was in charge of overseeing jobs and insuring proper completion.

Also did estimates and spoke with customers and superintendents.

As well did all of their grade and excavator work.

• Trained in diverse pieces of equipment and useful attachments to handle team needs.
• Maintained and cleaned equipment after each job and inspected.
• Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
• Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
• Drove vehicles to and from work sites and maintained clean driving record.
• Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines.
• Graded earth and smoothed surfaces as part of projects or finish work.
• Maintained fueled and fully operational equipment to jump on project requirements and keep teams on tight schedules.
• Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.