Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Felix Gue

Villa Rica,GA

Summary

Energetic recent graduate with a Bachelor's degree in Business administration. Skilled in strategic planning, team leadership, and problem-solving. Proven ability to adapt and collaborate effectively. Motivated to leverage academic knowledge and enthusiasm to excel as an Area Manager at Amazon.

Overview

2
2
years of professional experience

Work History

Shift Manager

Bojangles' Famous Chicken 'n Biscuits
Charlotte, NC
05.2023 - 01.2024
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in smoother workflow.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into team.

Internship Account Payable Officer

Benedict college
10.2022 - 05.2023
  • Collaborated with procurement team for timely resolution of discrepancies, ensuring accuracy in invoicing and payment.

Customer Service Representative

Dominos
05.2022 - 08.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Associate degree in Arts and Science -

Georgia Highlands College
Rome, GA
06.2021

Associate degree in Accounting -

Salem University
Salem, WV
04.2022

Bachelor's degree in interdisciplinary studies (Business administration accounting) -

Benedict College
Columbia, SC
05.2024

Skills

  • Strong analytical, writing and editorial skills
  • Working knowledge of SQL and MicroStrategy
  • Exceptional customer service and interpersonal skills
  • Strong organizational and time management skills
  • French at native level
  • Strong working knowledge of CAT tools, MS Word and MS Excel, Outlook
  • Monitor external vendor quality progress, investigate quality variations and develop and implement measures to drive quality improvement in collaboration with other internal teams
  • Flexibility, proven ability to prioritize and work towards deadlines

Languages

French
Native or Bilingual

Accomplishments

    All american academic for 3 years , defensive player of the year GCAA ( NJCAA)

Timeline

Shift Manager

Bojangles' Famous Chicken 'n Biscuits
05.2023 - 01.2024

Internship Account Payable Officer

Benedict college
10.2022 - 05.2023

Customer Service Representative

Dominos
05.2022 - 08.2022

Associate degree in Arts and Science -

Georgia Highlands College

Associate degree in Accounting -

Salem University

Bachelor's degree in interdisciplinary studies (Business administration accounting) -

Benedict College

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Felix Gue