Felix Hernandez
SAINTCLOUD,FL
Summary
Dedicated Produce Clerk delivering exceptional customer service and quality control. Skilled in inventory management, safety compliance, and training staff to enhance customer experiences.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Produce Clerk
Publix Grocery Store
Kissimmee, FL
03.2023 - Current
- Monitored and controlled produce inventory levels, guaranteeing consistent compliance with freshness and quality requirements.
- Assisted customers with product selection, providing knowledgeable recommendations on seasonal items.
- Operated equipment for cutting and packaging produce efficiently while adhering to safety protocols.
- Collaborated with team members to maintain clean and organized display areas, enhancing customer experience.
- Trained new staff on best practices for handling perishables and maintaining store standards.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
- Pleasantly greeted customers and provided prompt and courteous service.
- Monitored customers for signs of security concerns and escalated issues to management.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Monitored inventory for expired and overripe grocery items to ensure product quality and safety.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Merchandiser
Private Client
Kissimmee, FL
01.2024 - 03.2024
- Maintained compliance with brand guidelines in all merchandising efforts across multiple locations.
- Monitored competitive activity and adjusted merchandising strategies to maintain market relevance.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Arranged consistent shelves, bins, and racks at 5 locations by following established planograms.
School Custodian
Victory Charter School
Kissimmee, FL
05.2021 - 07.2021
- Maintained cleanliness and safety standards throughout school facilities.
- Operated cleaning equipment to ensure efficient sanitation of classrooms and common areas.
- Assisted with setup and breakdown for school events, ensuring timely completion of tasks.
- Monitored supply inventory, reporting shortages to facilitate timely restocking.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
Education
Associate of Science - Psychology
Valencia College
Kissimmee, FL12-2026
High School Diploma -
Central Pointe Christian Academy
Kissimmee, FL05-2022
Skills
- Stock rotation
- Quality control
- Cleaning and sanitation
- Shelf stocking
- Product storage
- Pallet jack operation
- Safety practices
- Safety compliance
- Training and mentoring
- Customer service
- Adaptability
- Flexible schedule
- Team collaboration
- Honest and dependable
- Positive attitude
- Friendly and helpful
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Merchandiser
Private Client
01.2024 - 03.2024
Produce Clerk
Publix Grocery Store
03.2023 - Current
School Custodian
Victory Charter School
05.2021 - 07.2021
Associate of Science - Psychology
Valencia College
High School Diploma -
Central Pointe Christian Academy