FELIX J. BONET
Colorado Springs,CO
Summary
Results-driven Operations Manager with 27 years of experience, including 12 years in leading residential, commercial, and roll-off operations. Skilled in onboarding, coaching, and performance management of frontline teams. Strong leader focused on enhancing safety culture, improving route efficiency, and ensuring DOT/OSHA compliance. Prepared to leverage extensive operational expertise as an Operations Manager.
Knowledgeable Operations Manager with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
1
1
Language
1
1
Certification
29
29
years of professional experience
Work History
Operations Manager
Waste Management
11.1998 - 10.2026
- Lead daily operations for residential, commercial, and roll-off lines of business.
- Onboard new drivers and helpers through daily touchpoints and field support to enhance integration and performance.
- Improved route efficiency through data-driven redesigns.
- Increased fleet uptime through proactive maintenance planning.
- Evaluate customer site safety concerns and recommend service alternatives to improve operational safety and customer satisfaction.
- Track KPIs to inform strategies for continuous improvement initiatives.
- Mentor employees in the WM Way, modeling safe behaviors and operational excellence.
- Conduct root-cause investigations for all injuries and incidents.
- Audit DVIRs, timekeeping, and route documentation daily.
- Visit customer sites to evaluate safety concerns and recommend service alternatives.
- Key Achievements
Route Driver – Trash & Recycling Operations
Waste Management
01.1998 - 01.2012
- Completed routes on time with high customer satisfaction.
- Ensured safety and compliance through diligent adherence to regulations and protocols.
- Achieved timely route completions, contributing to high levels of customer satisfaction.
- Educated new drivers on safety standards and efficient route navigation on equipment, safety, and route procedures.
Education
High School Diploma -
A.E. Stevenson HS
Bronx, NY06-1985
Skills
- Frontline leadership
- Onboarding
- Safety culture
- Safety Culture Development
- Route Optimization
- Operational Efficiency
- Data Analysis
- Performance Management
- Continuous Improvement
- Frontline Leadership & Coaching
- Onboarding & Mentoring
- Customer Site Safety Reviews
Accomplishments
Maintained a Silver rating on my quarterly Performance Index.
Certification
- CDL-A License (Current)
- DOT Medical Certification (Current)
- CPR Certification
- Manager Training Certification
- OSHA Safety Training
- Equipment Operation Certifications (REL, FEL, SL, Roll-Off, Container Delivery, Bagster)
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
Waste Management
11.1998 - 10.2026
Route Driver – Trash & Recycling Operations
Waste Management
01.1998 - 01.2012
High School Diploma -
A.E. Stevenson HS
Personal Information
Title: Operations Manager – Waste & Recycling