Hi, I’m
Steven Duncan
Big Lake,AK
Summary
Highly accomplished and effective Operations Manager offering over 20 years of Operations and Personnel Management experience. In-depth skills in analyzing operational needs to create inventory solutions with a focus on maximizing efficiency. Successful track record of training cross-functional teams in finance, accounting, data management, and legal aspects of human resources to facilitate seamless departmental operations. Exceptional communication and interpersonal skills at all levels. Decisive, analytical, and results-driven leader possessing an in-depth ability to work across divisional and departmental lines in managing issues with competing priorities.
Overview
21
years of professional experience
1
Certification
2
years of post-secondary education
Work History
Suburban PropaneAnchorage, Alaska
Alaska Operations Manager
07.2024 - Current
Job overview
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
Alaska Native Industries Cooperative Association
Regional Manager
05.2004 - 10.2016
Job overview
- Effectively coached and counseled associates on company products and operational guidelines for a wholesale purchasing and service cooperative serving members in rural Alaska.
- Successfully monitored and controlled expenses with a focus on developing strategies that decreased shrink
- Skillfully tracked daily sales and inventory statistics
- Effectively managed all HR responsibilities including onboarding, training, exit reviews.
- Significantly increased the positive general ledger balance across two locations within two years (from $125,000 to $690,000 at 1st location, and from -$90,000 to $118,000 at the 2nd)
- Conducted store reviews via walk-arounds with store personnel to ensure merchandise displays were set to plan-o-gram standards.
- Managed store resets, opening of new locations including installation of all networking equipment, building and setting the entire scope of store aisle locations and sets.
ASRC EPT
Material Coordinator
05.2018 - 05.2024
Job overview
- Successfully collaborates with various departments to manage efficient flow of all materials, interacts with vendors on a daily basis.
- Responsible for preparing efficient shipping schedules with a focus on evaluating all production schedules and determining all required materials while ensuring availability of the same.
- Ensures efficient movement of all materials. Evaluates and receives all materials sent to the field.
- Manages transportation of materials from vendors internationally, out of state, and in state to the field, and prepares all transportation records on a computerized data base.
- Responsible for 100% accountability for all materials received.
- Consistently maintains all sensitive data information and prepares appropriate project schedules
- Maintains all information for status of materials on a weekly basis
- Collaborates with construction teams to schedule all deliveries, manages all delays, and ensures compliance to all material requests
- Prepares required reports for all cost accounts and procurement to ensure compliance to all account payable requirements
- Prepares required documents and drawings, maintains all files for material delivery sites, and prepares efficient work schedules.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Skills
- Logistics Management
- Frontline Leadership
- Transportation & Logistics Planning
- Strategic Planning
- Competitive Analysis
- Process Management
- Environmental Safety
- Employee Scheduling
- Change Management
- Safety & Security Management
- Confidential Reporting
- Materials Handling
- Trend Analysis
- Purchasing / Procurement
- Resource Optimization
- Workforce Analysis
- Staff Training
- Oracle
- SAP
- Inertia
- EAM
- Microsoft Office
- Hazardous Material Safety
- Cargo Movement
- Material Flow Management
- Receiving Coordination
- Shipment Procedures
- Workflow Management
- Inventory Audits
- Documentation Skills
- Materials Requisition
- Manage Storage Operations
- Material Verification
- Staging Management
Certification
- Class B CDL with Passenger Endorsement & Hazmat Certification, 05/2018, Valid and Current
- EMT 1 Certification, 02/2018, Valid and Current
- NTSB - IATA, Valid and Current
- CFR - 49, Valid and Current
Professional Organizations
State of Alaska Dept Health & Human Services-Emergency Medical Service, Member, 02/2017, Present
Volunteer Experience
Hilcorp Medical Emergency Response Team, Volunteer EMT, 2018, Present
Education
Cornell UniversityIthaca, NY
Associate of Science from Applied Economics
08.1992 - 05.1994
University of Alaska FairbanksFairbanks, AK
Associate of Science from Criminal Justice
09.1991 - 05.1992
Timeline
Alaska Operations Manager
Suburban Propane
07.2024 - Current
Material Coordinator
ASRC EPT
05.2018 - 05.2024
Regional Manager
Alaska Native Industries Cooperative Association
05.2004 - 10.2016
Cornell University
Associate of Science from Applied Economics
08.1992 - 05.1994
University of Alaska Fairbanks
Associate of Science from Criminal Justice
09.1991 - 05.1992
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