Felix Landaverde
New Caney,TX
Summary
Business-minded Network Administrator/ Technician with 5 years of experience built with a proven knowledge of troubleshooting, routing, WAN and LAN with supporting server environments looking for any position at this company. Determined and focused individual in managing network infrastructure and optimizing environment while reducing redundancy and aiming to leverage skills to successfully fill the Network Administrator and or a Network Technician role. Organized and dependable candidate successful at managing multiple priorities while maintaining a positive attitude. Dynamic team player when interfacing with other staff members, vendors and end-users with a willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Network Technician
HCL Technologies
Houston, TX
07.2022 - Current
- Troubleshot hardware and software to determine and rectify network problems.
- Ran cabling and installed data drops for new node installations.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Maintained thorough understanding of local area and wide area networking and components.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Dressed and installed fiber cabling and hardware.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Worked with outside vendors for fiber installations and service.
- Performed tracing and patching operations for copper networks.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Maintained network connectivity of workstations, servers and network devices.
- Logged, resolved and escalated on-site and off-site issues.
- Summarized incident resolution for future reference.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
Network Administrator
United States Marine Corps
01.2018 - 01.2022
- Maintain and administer computer networks including hardware, system software, and all configurations
- Perform data backups and disaster recovery operations
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems and replace defective components when necessary
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Overlooked and helped coordination between three networks helping over 100+ personnel.
- Maintained and accounted for over $700,000 worth of equipment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Identified issues, analyzed information and provided solutions to problems
- Developed and maintained courteous and effective working relationships
- Established connections via fiber and satellite systems such as VSAT.
- Have grounded knowledge over routing protocols such as EIGRP, internal and external, BGP, Redistribution, Tunneling, DMVPN, IPSEC, VRF, and RIP V2.
- Have grounded knowledge over switching protocols such as VLAN management, port channels, spanning tree, and port security.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Backed up company data to distributed storage centers to avoid massive data loss in event of network breach or failure.
Education
High School Diploma -
New Caney High School
New Caney, TX05.2017
Skills
- Attention to Detail
- Flexible
- Adaptable
- Analytical and Critical Thinking
- Organized
- Punctual and Efficient
- Fast Learner
- Windows Experience
- Active Directory Experience
Network Equipment
- Cisco Routers (IR829, 3945, Pacstar 441)
- Cisco Switches (9300,3850, 3750G, 3560, Pacstar 442)
- Juniper Switches ( SSG5)
- Servers ( X3550m4, Netapp, R630 PowerEdge, Pacstar 451)
- Cisco Phones ( 7911, 8861)
- X5 Modems
- Cisco AP Controllers
Protocols
- EIGRP
- BGP
- DMVPN
- IPSec
- TUNNELS
- ACL
- NAT
- SPANNING-TREE
- VLAN
- Static routing
- CME (Call Manager Express)
- VRF
- DHCP
- RIP V2
Accomplishments
- Collaborated with team of 2-10 people in the development of the network and maintenance for over 300+ personnel in four separate countries.
- Enabled NAT protocol on existing networks and helped enable easier communications through routing protocols via satellite and fiber.
- Assisted contractors in separate countries with routing problems to address QoS and establish stable bandwidth and reliable connections.
- Established connections for call manager express (CME) and other routing protocols to safely deliver encrypted communications via voice or data services.
- Collaborated with team of Network Engineers and on site personnel while on a visit to Washington D.C. in the development of a whole floor wireless and redundancy layout.
Languages
Spanish
English
References
Communications Chief
Richard Wedderburn, 1-954-899-5614, R-hw@hotmail.com
Communications Chief
Angel Rodriguez, 1-209-607-2589, Rodriguezar22@yahoo.com
Network Supervisor
Joshua Lopez, 1-760-212-1060, Joshua.lopez.CS@outlook.com
Networking Chief
Sarithy Kong, 1-415-407-7151, Sarithy.kong2@gmail.com
Senior Communications Specialist
Matthew Scroggins, 512-348-2952, matthewscroggins@chevron.com
Network Technician
Guy Nah, 678-663-1041, guynah@chevron.com
Network Technician
Marco Gonzalez, 281-691-5942, marcogonzalez@chevron.com
Network Technician
John King, 832-266-9197
Timeline
Network Technician
HCL Technologies
07.2022 - Current
Network Administrator
United States Marine Corps
01.2018 - 01.2022
High School Diploma -
New Caney High School