Felix Lopez
Miami,Florida
Summary
Performance-driven, innovative and motivated with skills in compliance standards and exceptional communication.
Overview
4
4
years of professional experience
Work History
Compliance Advisor
J J Keller & Associates
Necedah, Wisconsin
11.2025 - Current
- Advised clients on DOT, FMCSA, and OSHA compliance requirements.
- Interpreted regulatory updates for employer safety and transportation teams.
- Supported audit preparation through record review and document organization.
- Monitored compliance files for accuracy, completeness, and timely updates.
- Provided guidance on regulatory requirements and identified potential areas of non-compliance.
Service Operations Specialist
J J Keller & Associates
Neenah, Wisconsin
02.2023 - 11.2025
- Monitored performance metrics such as response times, resolution rates, cost savings initiatives. related to service operations activities.
- Resolved escalated complaints from customers regarding their experiences with services rendered by the organization.
- Coordinated with departments to gather records and clarify discrepancies.
- Reviewed company records for compliance with internal audit procedures.
Education
Bachelor's Degree - Organizational Communications
Florida International University
Miami, FloridaAssociates Degree - Mass Communications
Miami Dade College
Miami, FloridaSkills
- Regulatory compliance
- DOT regulations
- Analytical thinking
- Compliance monitoring
- Interpersonal communication
- Excellent communication
- Teamwork
Personal Information
Title: Organizational Communications Graduate
LANGUAGES
English, Native or Bilingual Proficiency, Spanish, Native or Bilingual Proficiency
Timeline
Compliance Advisor
J J Keller & Associates
11.2025 - Current
Service Operations Specialist
J J Keller & Associates
02.2023 - 11.2025
Bachelor's Degree - Organizational Communications
Florida International University
Associates Degree - Mass Communications
Miami Dade College