Jocelyn Coralde
Temecula,CA
Summary
Professional with strong experience in compliance and prepared to excel in this role. Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Known for adaptability, problem-solving, and fostering collaboration to achieve results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Compliance Advisor
Batoenos of California, USA
07.2016 - Current
- Enhance regulatory compliance by developing and implementing comprehensive policies and procedures.
- Liaise with regulators as needed for clarification on specific rules or guidance documents, ensuring full understanding of expectations when implementing changes internally.
- Serves as a trusted advisor to senior leadership, offering expert insights on regulatory matters that impacted business operations.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Program Manager I / Teams Manager
Public Health Institute
11.2020 - 06.2022
- Led 50+ team members in planning and monitoring initiatives, enhancing cross-functional collaboration.
- Developed and maintained logistics workflows, procedures and reports.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Compliance Manager
WorkSite Health, Inc.
11.2018 - 03.2020
- Complied with HIPAA corporate policy, by managing compliance efforts, performing regular audits to reduce privacy and security breach risks.
- Managed compliance efforts, reporting and audits.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance by initiating training for staff proficiency and operational excellence.
- Collaborated with cross-functional teams to establish clear compliance guidelines and expectations.
Business Analyst Consultant
Kaiser Permanente Via Apex Systems, Inc.
11.2017 - 10.2018
- Analyzed data to identify root causes of problems and recommend corrective actions by triaging and resolving 70-100+ cases daily, ensuring system consistency and accuracy.
- Developed customized reports, summarizing and presenting data in visually appealing format, which improved documentation processes, achieving a 95% success rate in case resolutions.
- Created dashboards to monitor and track key performance indicators.
- Conducted daily analysis and resolution of member complaints, enhancing business case success rates.
Data & Revenue Cycle Management Analyst
MedOptions (formerly Vericare Management, Inc.)
01.2013 - 12.2016
- Boosted revenue payables by 90% through meticulous database audits and corrections.
- Resolved financial discrepancies through cross-department collaboration, enhancing RCM team efficiency.
- Conducted research and analysis to solve financial data problems, improving overall RCM operations.
- Partnered with IT to automate financial reporting, boosting report generation speed by 50%.
Compliance / Health Education Manager
WorkSite Health, Inc.
04.2008 - 11.2012
- Led teams in Disease Management Health Screenings serving over 100,000 participants annually, where employees learn about their potential health risks, relevant health topics, and connect with providers.
- Developed and executed targeted training programs for employees, increasing awareness of regulatory requirements and fostering a culture of compliance.
- Coordinated the timely submission of required filings and reports to relevant authorities, avoiding penalties associated with late submissions or inaccuracies.
- Managed orientation training on HIPAA, Bloodborne Pathogens, and FDA-approved medical devices for more than 200 employees each year.
Program Manager
LifeCare Resources, Inc. & WorkSite Health, Inc.
03.1998 - 04.2008
- Increased customer satisfaction through effective communication of program goals, expectations, and by implementing process improvement surveys, boosting client satisfaction by over 80%.
- Spearheaded Disease Management Programs and Wellness Health Screenings around the country, enhancing and standardizing client communication nationwide.
- Developed Disease Management Program materials for use at client sites nationwide.
- Established strong relationships with key stakeholders, ensuring support for multiple program initiatives.
Skills
- Team Leadership
- Client Relationship Management
- Regulatory Compliance Monitoring
- Effective Communication
- Cross-Functional Teamwork
- Regulatory Policy Development
- Workflow Optimization
- Research & Analysis
- Problem-Solving
- Project Management
- Detail Oriented
- Meeting Facilitation
- Recruitment Support
- Collaborative Teamwork
- MS Office Applications
- Data Collection & Research
- Remote Team Management
Certification
PMP Training
Business & Data Analysis
Business Administration
Medicare General Compliance
HIPAA
Education
Bachelor of Science
Health Sciences, Community Health
Bachelor of Science
Health Sciences, School Health
Cal State University, Long Beach
Long Beach, CA
Hobbies & Interests
Event Planning
Video Creation
Learning New Technologies
Polynesian Dancing
Traveling
Timeline
Program Manager I / Teams Manager
Public Health Institute
11.2020 - 06.2022
Compliance Manager
WorkSite Health, Inc.
11.2018 - 03.2020
Business Analyst Consultant
Kaiser Permanente Via Apex Systems, Inc.
11.2017 - 10.2018
Compliance Advisor
Batoenos of California, USA
07.2016 - Current
Data & Revenue Cycle Management Analyst
MedOptions (formerly Vericare Management, Inc.)
01.2013 - 12.2016
Compliance / Health Education Manager
WorkSite Health, Inc.
04.2008 - 11.2012
Program Manager
LifeCare Resources, Inc. & WorkSite Health, Inc.
03.1998 - 04.2008
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