Felix Mendez
Franklinton,NC
Summary
Dynamic Ground Operations Specialist with a proven track record at Everett/Gunnison Tree Service, enhancing operational efficiency and client satisfaction. Skilled in project management and cross-functional communication, I implemented safety protocols that reduced incidents significantly while training new hires to foster a culture of excellence.
Overview
30
30
years of professional experience
Work History
Ground Operations Specialist
Everett/Gunnison Tree Service
Raleigh, NC
09.2015 - 04.2026
- Coordinated daily operations to ensure efficient service delivery and client satisfaction.
- Assisted in scheduling and dispatching tree service crews for optimal workflow management.
- Maintained inventory of equipment and supplies, ensuring readiness for ongoing projects.
- Implemented safety protocols to enhance workplace safety standards and compliance.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Improved safety protocols, significantly reducing workplace incidents by conducting regular audits and training sessions.
Drywall Installer
Allaire Drywall
Portland, ME
05.2014 - 04.2015
- Installed drywall panels efficiently, ensuring quality finishes and adherence to safety standards.
- Coordinated material deliveries and managed inventory to optimize workflow and reduce downtime.
- Inspected completed work for accuracy, addressing issues promptly to maintain project timelines.
- Utilized specialized tools such as screw guns and taping knives to achieve precise installations.
- Completed installation of drywall sheets on commercial and residential properties.
- Prepared work area, tools and equipment for job site.
- Finished and trimmed drywall with professional-level quality.
- Removed and replaced damaged drywall to complete repair and restoration projects.
- Achieved smoother drywall surfaces by skillfully applying joint compounds and tapes.
Heavy Equipment Operator
J.Fletcher Creamer
Folsom, NJ
02.1998 - 04.2012
- Operated heavy machinery, ensuring adherence to safety protocols and operational standards.
- Conducted routine equipment inspections to identify and address maintenance needs promptly.
- Collaborated with team members to optimize workflow and enhance project efficiency.
- Assisted in training new operators on machinery functions and safety procedures.
- Led crew in executing complex projects, ensuring timely completion and quality outcomes.
- Operated range of heavy equipment on regular basis with advanced skill.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
Tile Setter
Parkway Tile
Cape May Court House, NJ
07.1996 - 02.1998
- Installed various tile types, ensuring precise alignment and finish quality.
- Collaborated with contractors to assess project specifications and material requirements.
- Operated cutting tools and equipment to prepare tiles for installation tasks.
- Improved workflow processes, reducing material waste during tile setting projects.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
Education
High School Diploma -
Oakcrest High School
Mays Landing, NJ1994
Skills
Operational efficiency
Planning and coordination
Cross-functional communication
Project management
Timeline
Ground Operations Specialist
Everett/Gunnison Tree Service
09.2015 - 04.2026
Drywall Installer
Allaire Drywall
05.2014 - 04.2015
Heavy Equipment Operator
J.Fletcher Creamer
02.1998 - 04.2012
Tile Setter
Parkway Tile
07.1996 - 02.1998
High School Diploma -
Oakcrest High School