Project manager with extensive experience at TCS and Citi Group, specializing in project lifecycle management and stakeholder engagement. Expertise in risk and issue management leads to successful project delivery while optimizing resources and ensuring compliance. Recognized for enhancing operational efficiency and building strong vendor relationships.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Project manager
TCS/CITI Group
Irving
11.2021 - 03.2026
Executed all project and program activities, ensuring successful delivery of Cloud architectural reviews and compliance with regulations.
Develops and manages project schedules status, resources, deliverables, risks and issues, and timelines throughout the project with input from the application managers, business partners and project team.
Defined project scope aligned with business needs to meet customer expectations.
Managed changes to project scope, schedule, and costs, ensuring project plan accuracy and facilitating customer acceptance.
Executed the risk and issue process to achieve project success.
Reviews project risks and action plans and escalates to appropriate level of management.
Managed data quality and governance for all projects and processes.
Manage escalations, compliance and regulatory reporting related to annual due diligence, risk reviews, and tracking of material changes to supplier Infrastructure and externally hosted applications.
Ensure a common understanding by setting expectations in accordance with the Project Plan, to align the stakeholders and team members.
Reviews and ensures that suppliers meet all bank's governing standards related to logging, monitoring, Access & Entitlement Management, Infrastructure Controls (threat management, patching, incident response, encryption), Data Management, Protection and Destruction, and Resiliency, including supplier exit strategies.
Software delivery Project manager
Matlen Silver Group Inc./ Bank Of America
Seattle
04.2019 - 07.2022
Delivered IT and Regulatory Projects across multiple Business Lines, ensuring successful delivery of projects on time, within scope and budget.
Coordinated internal resources and third parties/vendors to execute projects seamlessly.
Extensive use of Microsoft Project to for end-to-end project lifecycle ensuring key milestones timelines are tracked and monitored.
End to End Management of project finances, Changes to project scope, schedule and costs with the use of appropriate verification techniques.
Conducted progress reporting to leadership, detailing costs, contingencies, and project/program specifics to ensure traceability.
A hands-on Project Manager, highly involved in the elicitation of requirements, writing User Stories, production of Proposals, Business Cases, PID, PDD, BRD, RAID Management, Test plan / scripts, Project Closure Documents under Agile Scrum and Waterfall methodology on different projects using tools such as JIRA Confluence, MSP, Visio, 0365 Teams, Notes, SharePoint etc.
Established and maintained relationships with third parties, suppliers, and vendors to support project objectives.
Outsourced projects across workstreams working with Business Sponsors and Legal to ensure the correct contracts are in place and the contractors and subcontractors are closely managed in compliance with different Legal Entities and Local Governance.
Managed resource availability and allocation and delegated project tasks based on skill sets and experience levels.
Technical Project Manager
AMDOCS/T-MOBILE
Seattle
06.2015 - 03.2019
Oversaw release management for sprint development and code deployments across non-production and production environments.
Ensured timely approvals for deployment requests to maintain project schedules.
Managed operational readiness for customer migration application, ensuring all support processes were established prior to production deployment.
Performed delivery management role, coordinated Sprint Deployments between various applications (internal and external).
Collaborated with a testing triage and issue management team to support production and test issues and ensure handling of all issues in a timely manner across multiple development and test groups.
Facilitated cross-unit calls to align development teams with business requirements.
Coordinated deployment processes with developers and updated stakeholders on status.
Business Initiatives Consultant 3(Project Manager)
ARTECH /Wells Fargo
Des Moines
02.2015 - 05.2015
Engaged project managers to ensure effective implementation of initiatives according to management policy.
Led consultants and analysts in program integration with cross-functional partners, modifying strategies to meet evolving priorities.
Managed vendor-related issues through client’s issue management process, collaborating with leaders and vendors to meet deadlines.
Developed comprehensive project plans to address corrective actions for external vendor controls.
Developed metrics to track performance of programs and initiatives, ensuring adherence to policies.
Facilitated cross-functional meetings, generated status reports, and conducted gap analysis to drive process improvements.
Analyzed business processes to identify improvement opportunities and efficiency gains.
Coordinated stakeholder communication to align on project goals and strengthen relationships.
Education
Bachelor of Science (B.Sc.) - Computer Science
Ambrose Alli University
Skills
Project lifecycle management
Risk and issue management
Quality control
Scope management
Resource optimization
Team leadership
Financial oversight
Milestone reporting
Stakeholder engagement
Waterfall methodology
Interpersonal communication
Negotiation skills
Budget oversight
Conflict resolution
Time management
Governance practices
Vendor relations
Project planning
Change request handling
Sprint planning and review
Kanban methodology
User story development
Microsoft Excel
Project timeline generation
Project status reporting
Business administration
Certification
Project Management Professional (PMP)
Timeline
Project manager
TCS/CITI Group
11.2021 - 03.2026
Software delivery Project manager
Matlen Silver Group Inc./ Bank Of America
04.2019 - 07.2022
Technical Project Manager
AMDOCS/T-MOBILE
06.2015 - 03.2019
Business Initiatives Consultant 3(Project Manager)