Felix Rodriguez
Altamonte Springs
Summary
Professional with strong track record in loan processing. Expertise in evaluating financial documents, ensuring compliance, and managing loan applications efficiently. Adept at collaborating with teams to meet deadlines and deliver results. Known for reliability, adaptability, and keen eye for detail. Strong organizational skills and customer-focused approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Loan Processor
BHG Financial
09.2024 - Current
- Collaborated with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
Aircraft Metals Technology Apprentice
Air Force Reserves
03.2021 - Current
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Recorded maintenance actions in aircraft logbooks.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Operated support equipment and flight line vehicles.
- Upheld high standards of professionalism while collaborating with diverse team members from multiple departments across the organization.
- Enhanced aircraft performance by inspecting, repairing, and maintaining various metal components.
Personal Trainer
Youfit
04.2024 - 08.2024
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Service Porter
Audi
08.2023 - 02.2024
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Demonstrated commitment through impeccable attendance and quality performance.
Education
Skills
- Data entry
- Teamwork and collaboration
- Information verification
- Regulatory compliance
- Dedicated work ethic
- Customer service
- Risk mitigation
- Patience
- Leadership skills
- Health and wellness
- Determination
- Service marketing
Certification
- First Aid, CPR, AED Instructor's Certificate – American Red Cross.
- Sports Nutritionist Certification- International Society of Sports Nutrition.
- Certified Personal Trainer- International Sports Sciences Association.
Timeline
Loan Processor - BHG Financial
09.2024 - Current
Personal Trainer - Youfit
04.2024 - 08.2024
Service Porter - Audi
08.2023 - 02.2024
Aircraft Metals Technology Apprentice - Air Force Reserves
03.2021 - Current
Columbus Technical College - ,
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