Felix Soto Toro
Benton,Arkansas
Summary
Results-driven Facility Engineer with Siemens Healthineers, skilled in SQL and data analysis. Proven track record in enhancing system uptime and compliance through meticulous data management and cross-functional collaboration. Adept at identifying operational risks and implementing solutions, fostering a culture of continuous improvement and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Facility / Cyclotron Engineer & Service Technician
Siemens Healthineers – PETNET Solutions
Little Rock, AR
12.2022 - Current
- Track, document, and analyze operational data related to system uptime, maintenance, and compliance.
- Maintain structured records and datasets supporting audits, reporting, and decision-making.
- Collaborate with cross-functional teams to identify trends, inefficiencies, and operational risks.
- Support integration of facility and IT systems with a focus on data accuracy and reporting consistency.
IT Analyst
RelateCare
Little Rock, AR
08.2021 - 09.2022
- Queried and validated system data to support troubleshooting, reporting, and service metrics.
- Managed user access, documentation, and configuration data within enterprise platforms.
- Supported dashboards and operational reporting used by infrastructure and leadership teams.
IT Infrastructure Intern
Arkansas Electric Cooperative Corporation
Little Rock, AR
05.2021 - 08.2021
- Assisted with data tracking and reporting for infrastructure and systems projects.
- Supported documentation, backups, and validation of configuration and asset data.
Education
Bachelor of Science - Information Systems
University of Arkansas Grantham
Little Rock, AR07.2026
Associate of Science - Aeronautics / Aviation Technology
University of Arkansas – Pulaski Technical College
Little Rock, AR01.2019
Skills
- SQL
- Databases
- Data Analysis
- Business Intelligence
- Data Management
- Information Systems
- Tools & Platforms
- IT & Networking Fundamentals
Additional Information
Experience coordinating technical teams and stakeholders, Former Top Secret (U.S. Navy), Data Analytics, Business Intelligence, SQL Optimization, Reporting Automation
Certification
- CompTIA Security+ (In Progress)
- TryHackMe – Pre-Security Path (Completed)
Projects And Academic Highlights
- Designed and queried relational databases using SQL for academic and applied projects.
- Built Power BI dashboards to visualize trends, KPIs, and operational metrics.
- Performed data cleaning, normalization, and validation to ensure reporting accuracy.
- Documented business requirements and translated them into data-driven solutions.
Skills - Data And Business Intelligence
- SQL & Databases: complex queries, joins, subqueries, normalization, relational design
- Data Analysis: data validation, cleansing, aggregation, trend analysis
- Business Intelligence: Power BI dashboards, KPIs, reporting, data visualization
- Data Management: data integrity, documentation, access controls
- Information Systems: systems analysis, database-driven applications
- Tools & Platforms: Power BI, Microsoft Excel, SQL-based DBMS, Jira, ServiceNow
- IT & Networking Fundamentals: Windows OS, TCP/IP, DNS, DHCP
Timeline
Facility / Cyclotron Engineer & Service Technician
Siemens Healthineers – PETNET Solutions
12.2022 - Current
IT Analyst
RelateCare
08.2021 - 09.2022
IT Infrastructure Intern
Arkansas Electric Cooperative Corporation
05.2021 - 08.2021
Bachelor of Science - Information Systems
University of Arkansas Grantham
Associate of Science - Aeronautics / Aviation Technology
University of Arkansas – Pulaski Technical College