Ferando7 Ward
Logistics
Cary,NC
Summary
Highly experienced Customer Service Professional. Able to handle a high volume of customer calls ina fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations. To take advantage of any opportunities given for professional advancement with the corporate structure and to enhance my professional skills in an energetic and stable workplace.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Material Handler
Morrisette Paper
08.2021 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
Assistant Coach
Word Of God Christian Academy
08.2020 - 08.2021
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Head of All Logistics. ie Travel arrangement (Booking Hotels, Flights, Team bonding events while on the road, food arrangements.
- Maintained accurate records of player statistics during games which allowed informed decisions regarding lineup adjustments or tactical changes. Book Keeper.
Assistant Manager
Wal-Mart
01.2011 - 01.2019
- Oversaw over 200 employees
- Responsible for functions over total store Focus area Front-end and Backroom
- Made sure daily deposits were prepared
- Scheduling
- Total store Hiring
- 2016- July 2019 step down personal reasons to Receiving Associate
New Business Marketing Representative
Sam's Club
01.2001 - 08.2010
- Responsible for 82% of new business revenue brought into the company
- Conducted professional presentations to prospective clients
- Responsible for communicating revenue and growth potential to co-workers.
Material Handler
Triangle Materials
08.1999 - 01.2001
- Load and unload flatbed trucks with sheetrock, metal, insulation
- Driving large and small gas forklifts
- Responsible for keeping the warehouse clean
- Pulled and Loaded customer orders.
Education
Electrical Computer Technology
08.1999
Diploma
06.1997
Skills
- Computer: Lotus, C, Excel, Windows, Word, Smart, Mtrack, and Wire
- Carpentry: Measuring, framing, reading blueprints, and soldering
- Material Handling
- Loading and unloading
- Order Picking
- Attention to Detail
- Shipping and receiving
- Teamwork and Collaboration
- Customer Service
- Forklift Operation
- Logistics
- Willing to Learn
- Team Collaboration
Awards
Employee of The Month
Certification
Certified Logistics Technician
Activities
Helping my community by volunteering at The Green Chair Project Raleigh NC were we receive and refurbish donated furniture and lightly used household item and supply unfortunate families with it. Volunteering at Trinity Baptist Church Raleigh NC with disaster relief foo preparation.
Timeline
Material Handler - Morrisette Paper
08.2021 - Current
Assistant Coach - Word Of God Christian Academy
08.2020 - 08.2021
Assistant Manager - Wal-Mart
01.2011 - 01.2019
New Business Marketing Representative - Sam's Club
01.2001 - 08.2010
Material Handler - Triangle Materials
08.1999 - 01.2001
North Carolina Agricultural And State University - , Electrical Computer Technology
North Pitt High School - , Diploma
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