Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Feras Abu Hardan

New Jersey, USA

Summary

Versatile professional with a strong foundation in medical knowledge and technical expertise, skilled at bridging the gap between healthcare and technology. Experienced in applying clinical understanding to support patient care while leveraging technical skills in healthcare systems, data management, and API integrations to streamline workflows and improve outcomes. Quick learner with the ability to adapt to new tools, platforms, and environments, always focused on problem-solving and innovation. Collaborative team player who values building strong relationships and contributing to efficient, patient-centered solutions.

Overview

9
9
years of professional experience

Work History

Licensed Pharmacy Technician

CVS Caremark
Ringwood, New Jersey
01.2024 - Current
  • Enhancing CVS's CRM systems.
  • Resolving customer requests, concerns, and insurance issues using the CVS integrated system.
  • Performing outreach and requesting call-backs (triage).
  • Entering script data and maintaining patient profiles.
  • Medication filling and preparation should be done in a timely fashion.

IT Startup - Live Stream

Independent
Ringwood, New Jersey
01.2024 - Current
  • Hosted live video game streams focused on engaging audiences through gameplay discussions, storytelling, reviews, and interactive tutorials.
  • Designed and maintained livestream elements, including custom overlays, reaction events, and interactive graphics (emojis, video displays), to enhance viewer engagement.
  • Leveraged the Twitch API to integrate real-time data, optimize content display, and provide actionable insights for improving streaming strategies.
  • Applied JavaScript and HTML5 for API deployment, feature customization, and exploratory game development projects, contributing to technical problem-solving skills.
  • Created original artwork and digital assets to personalize and professionalize streaming environments, strengthening brand identity.
  • Supported streamers by implementing system integrations that improve audience interaction, automate workflows, and enhance overall streaming performance.

Assistant Manager

Future Pediatric Group
Clifton, New Jersey
01.2019 - 01.2024
  • Introduced AI scribe software with full EMR and API integrations, training staff to optimize workflows, and ensure smooth adoption.
  • Reviewed medical documentation and coding before billing; supported providers with accurate charting and data release to billing agencies.
  • Maintained and troubleshot medical equipment, computers, and software systems; applied basic scripting (JavaScript, HTML5) to support API connections and workflow automation.
  • Managed inventory of equipment, supplies, and vaccines, implementing tracking systems to maintain availability.
  • Audited billing records, verified HMO payments, and followed up on discrepancies to improve revenue accuracy.
  • Prepared and released medical records for patients, guardians, and HMOs while safeguarding compliance and data integrity.
  • Trained new staff and students on EMR use, patient intake, and technical tools to maintain smooth clinic operations.
  • Supported bilingual patients through Arabic–English translation of medical documentation, intake, and discharge records.
  • Monitored workflow to reduce wait times and enforce safety protocols, ensuring quality patient experiences.

General Physician (MD)

Ibn Sinai Private Health Clinic
, Jordan
01.2017 - 11.2017
  • Provided all patient care to any presenting patient at the facility while on active duty. Including assessment, examination, diagnosis, treatment, and follow-up care when applicable.
  • Performed house calls for patients when needed, if they were unable to present at the clinic for health concerns.
  • Monitored and updated patient records to ensure the quality of care.

Education

M.D. - Medicine And Surgery (MBBCH)

Misr University For Science And Technology
Cairo - Egypt
01-2016

Skills

  • Medication management
  • EMR integration
  • Technical troubleshooting
  • CRM and API integrations
  • Dependability and reliability
  • Teamwork and collaboration

References

References available upon request.

Timeline

Licensed Pharmacy Technician

CVS Caremark
01.2024 - Current

IT Startup - Live Stream

Independent
01.2024 - Current

Assistant Manager

Future Pediatric Group
01.2019 - 01.2024

General Physician (MD)

Ibn Sinai Private Health Clinic
01.2017 - 11.2017

M.D. - Medicine And Surgery (MBBCH)

Misr University For Science And Technology

Similar Profiles

CREATE PROFILE