Diane Tempera
Fort Myers,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Pharmacy Technician
Healthcaresolutions
10.2022 - 01.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Prior Authorizations for Medicare part D
- High volume
Pharmacy Technician/Immunization Specialist
Cypress Pharmacy
04.2022 - 08.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity. .Performed all immunizations for patients.
Pharmacy Technician
CVS, Pharm Tech
08.2017 - 04.2022
- Responsibilities include Customer service and cashing out customers
- Stocking specific areas assigned
- Assisting Pharmacist
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Immunized patients.
Private Caretaker
11.2013 - 05.2017
- Responsible for health and wellbeing of gentleman with
- Parkinson's including dispensing of medication every two hours.
Medical Assistant
Lee Physicians Group
07.2008 - 06.2013
- Responsibilities include assisting doctor in all aspects of care for patients
- Administration of medications and immunizations
- Laboratory testing for all tests conducted in office
- Filing appropriate medical files for patients according to HIPPA rules and regulations
Education
Associate of Science - Medical Assisting
07.2008
Professional Development: Medical
- Relevant Coursework: Medical Administration & Medical Billing and Coding
- President of the Allied Health club.
- Medical Billing and Coding Mentor
- Awarded Student of the quarter
- Dean's List every semester
Certified - CPR
08.2021
Certification - Immunizations
01.2022
Skills
- Pharmacy Records Management
- Assisting Pharmacists
- Patient Education
- Managing Prescription Refills
- Understanding of Drugs
- Cash Register Operations
- Team Collaboration
- Patient Confidentiality
- Medicare and Medicaid Processes
- FDA Drug Safety Guidelines
- Problem-Solving Skills
- Updating Medication Histories
- Aseptic Techniques
- Medication Therapy Management
- Insurance Verification
- Workplace Safety
- FDA and HIPAA Compliance
- Medication Side Effect Knowledge
- Resolving Complaints
- Insurance Claim Processing Software
- Dispensing Medications
- Immunizations
- Remote work
Certification
- Licensed Pharmacy Technician - 12/2018-12/2024
- Certified to Immunize
- American Red Cross CPR Certified
- Remote work for Prior Authorizations
Timeline
Licensed Pharmacy Technician - Healthcaresolutions
10.2022 - 01.2023
Pharmacy Technician/Immunization Specialist - Cypress Pharmacy
04.2022 - 08.2022
Pharmacy Technician - CVS, Pharm Tech
08.2017 - 04.2022
Private Caretaker -
11.2013 - 05.2017
Medical Assistant - Lee Physicians Group
07.2008 - 06.2013
Southwest Florida College - Associate of Science, Medical Assisting
American Red Cross - Certified, CPR
CVS - Certification, Immunizations
- Licensed Pharmacy Technician - 12/2018-12/2024
- Certified to Immunize
- American Red Cross CPR Certified
- Remote work for Prior Authorizations
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