FERDIE CORREA
Oklahoma City,OK
Summary
Innovative UX Designer and Operations Superintendent with expertise in user-centered design and usability optimization. Delivered significant reductions in operator error rates through effective interaction design. Focused on stakeholder collaboration and journey mapping to enhance system adoption and operational performance. Committed to cross-functional teamwork and data-driven design, improving user experiences in high-volume enterprise systems.
Overview
20
20
years of professional experience
Work History
UX Designer / Operations Superintendent (Enterprise Systems Focus)
United States Air Force
Oklahoma City, USA
03.2006 - Current
- Led user-centered design initiatives for mission-critical enterprise systems supporting high-volume operational users.
- Streamlined complex technical interfaces into user-centered workflows, enhancing adoption and efficiency.
- Increased operational performance metrics by 15% through improved system usability and workflow efficiency.
- Proposed interaction design improvements that reduced operator error rates by 25%.
- Conducted heuristic evaluations and user interviews to identify workflow friction and cognitive overload in complex systems, informing design improvements.
- Developed wireframes and process flows to illustrate user journeys and align stakeholders on user-centered solutions.
- Redesigned onboarding and training experiences for 50+ users, streamlining ramp-up time by 20%.
- Partnered with software engineers and product stakeholders to define requirements, translating user needs into actionable design solutions.
Education
Master of Science - Human-Centered Design
Liberty University
Lynchburg, VABachelor of Science - Video Game Design
Southern New Hampshire University
Manchester, NHSkills
- User-Centered Design (UCD)
- Interaction and Interface Design
- User experience
- Usability optimization
- Information Architecture
- User research
- Journey mapping
- Wireframing & Prototyping
- Design systems
- Data-driven design
- Responsive Design Principles
- A and B testing
- Agile environments
- Project management
- Stakeholder collaboration
- Cross-functional collaboration
Languages
Fluent in Spanish
Timeline
UX Designer / Operations Superintendent (Enterprise Systems Focus)
United States Air Force
03.2006 - Current
Master of Science - Human-Centered Design
Liberty University
Bachelor of Science - Video Game Design
Southern New Hampshire University