Ferdinard Donkor
ALBANY,NY
Summary
Resourceful Team Member with strong customer service, multitasking, and time management skills. Delivered positive and memorable experiences for customers through dedication to quality and teamwork. Pursued flexible part-time employment opportunities to balance professional growth with ongoing education.
Overview
2
2
years of professional experience
Work History
Team Member
Hershey Entertainment & Resorts
Hershey, Pennsylvania
08.2025 - 12.2025
- Greeted customers with a friendly smile to create a welcoming atmosphere. upon entering the store with friendly demeanor.
- Assisted guests with inquiries to enhance their experience and satisfaction.
- Collaborated with team members to ensure smooth daily operations.
- Handled cash transactions and operated point-of-sale systems efficiently.
- Maintained cleanliness and organization of work areas to support efficient operations.
- Maintained a clean and organized work area throughout shift.
Summer Intern
Hershey Company
Hershey, PA
06.2024 - 07.2024
- Supported quality assurance processes to maintain product standards.
- Assisted in daily operations of production lines at Hershey Company.
- Collaborated with team members on inventory management tasks.
Education
Milton Hershey School
Hershey, PASkills
- Customer service
- Team collaboration
- Quality assurance
- Inventory management
- Attention to detail
- Problem solving
- Hospitality and accommodation
- Heavy lifting
- Communication skills
- Sales and marketing
- Social media management
- Positive attitude
Affiliations
- Boxing
- Music
- Golf
- Running
- Marketing
Timeline
Team Member
Hershey Entertainment & Resorts
08.2025 - 12.2025
Summer Intern
Hershey Company
06.2024 - 07.2024
Milton Hershey School