Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

FERDOUS KALALEH

Lake Forest,CA

Summary

Motivated and goal driven professional looking to use my leadership, communication, and problem solving skills in a dynamic role while working toward a future in law enforcement. Dedicated to serving the community with strong ethical values and a commitment to helping others.

Overview

7
7
years of professional experience

Work History

Warehouse Lead

Best Buy
05.2025 - Current
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.

Assistant Manager

Hurley
05.2023 - 11.2024
  • Led and trained sales teams to implement effective strategies and boost store performance.
  • Fostered a positive, motivated work environment, strengthening team collaboration.
  • Managed apparel inventory, processed new products, and maintained visually appealing merchandising displays.
  • Delivered excellent customer service, resolving inquiries and ensuring customer satisfaction.
  • Supported donation efforts at Hurley Headquarters for Lahaina, Hawaii, by sorting and preparing clothes, medicine, and canned food for shipment.

Sales Associate

Smart & Final
10.2018 - 01.2022

Education

Bachelor of Arts - Communications

Saddleback Community College
Mission Viejo

Skills

  • Leadership & Team Development
  • Customer Service Excellence
  • Conflict Resolution
  • Situational Awareness
  • Communication & Critical Thinking
  • Time Management & Problem-Solving
  • Ethical Judgment & Integrity
  • Team Collaboration

LANGUAGES

Farsi | Elementary

Timeline

Warehouse Lead

Best Buy
05.2025 - Current

Assistant Manager

Hurley
05.2023 - 11.2024

Sales Associate

Smart & Final
10.2018 - 01.2022

Bachelor of Arts - Communications

Saddleback Community College