Ferdus Aden
Summary
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager Autism Center
Family Therapy Center
08.2022 - 02.2025
- Coordinated office operations and administrative support for an autism treatment center
- Managed patient intake, scheduling, and documentation processes
- Ensured efficient office workflow while maintaining confidentiality and compliance with healthcare regulations
- Led communication efforts between families, medical staff, and other professionals
Administrative Assistant
Common Bound
08.2021 - 08.2022
- Providing real-time scheduling support by booking appointments and preventing conflicts
- Screening phone calls and routing callers to the appropriate party
- Greet and assist visitors
- Maintain polite and professional communication via phone, e-mail, and mail
- Anticipate the needs of others to ensure their seamless and positive experience
Mental Health Patient Support
Thomas Allen
08.2019 - 05.2020
- Administer treatment and medications to patients following direct order from physicians
- Work with team members to accurately provide updates to physicians daily about health changes and progress regarding patients
- Flexible with the heavy workload presented on each shift while still managing patient care
- Able to prioritize important workload appropriately even during the most hectic shifts
- Develop and implement individualized care plan for each patient
Volunteer
Lupus Foundation of Georgia
05.2018 - 06.2018
- Represented the Lupus Foundation of America at health fairs, providing information and educational materials about lupus
- Engaged with attendees by answering questions and raising awareness about the condition and available resources
- Developed strong communication and interpersonal skills while promoting community health initiatives
Education
Bachelor of Science - Nursing
Augsburg University
Minneapolis, MN05.2025
Assosiate Degree - Nursing
Minneapolis Community And Technical Collage
Minneapolis, MN12.2024
Bachelor of Science -
Georgia State University
Atlanta, GA05.2018
Skills
- Proficient in nursing procedures
- Patient assessments
- Fluent in Somali
- Ability to remain flexible
- Skilled in independent work
- Effective collaboration within multidisciplinary teams
- Exceptional verbal communication
- Exceptional written communication
- Medication administration
- Medication and IV administration
Clinical Hours
- Hennepin Community and Medical Center, Med-Surg Ortho, 36
- Hennepin Community and Medical Center, Neuro Trauma, 64
- Hennepin Community and Medical Center, Burn Unit, 4
- M Health Fairview St. John’s Hospital, L&D/NICU, 18
Certification
CPR Certified
BLS Certified
Timeline
Office Manager Autism Center
Family Therapy Center
08.2022 - 02.2025
Administrative Assistant
Common Bound
08.2021 - 08.2022
Mental Health Patient Support
Thomas Allen
08.2019 - 05.2020
Volunteer
Lupus Foundation of Georgia
05.2018 - 06.2018
Bachelor of Science - Nursing
Augsburg University
Assosiate Degree - Nursing
Minneapolis Community And Technical Collage
Bachelor of Science -
Georgia State University
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