Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ferhad Hakimi

Austin,Texas

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Customer Service

Southwest Theaters - Lake Creek
05.2023 - Current
  • Received and processed various documents for accuracy while demonstrating operational knowledge of customers, carriers and procedures.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Janitor

Southwest Theaters - Lake Creek
05.2023 - Current
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Cashier

Southwest Theaters - Lake Creek
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

No Degree - Business

Westwood High School
Austin, TX
05.2026

Skills

  • Highschool Education
  • Writing Assessments
  • Team Collaboration
  • Maintain Safe Environment
  • Maintaining Safe Environment
  • Interdepartmental Collaboration
  • Communication
  • Cash Handling
  • Customer Service Process Improvement

Languages

English
Native or Bilingual
Persian
Native or Bilingual
Turkish
Native or Bilingual

Timeline

Customer Service

Southwest Theaters - Lake Creek
05.2023 - Current

Janitor

Southwest Theaters - Lake Creek
05.2023 - Current

Cashier

Southwest Theaters - Lake Creek
05.2023 - Current

No Degree - Business

Westwood High School

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Ferhad Hakimi