Summary
Work History
Education
Skills
Languages
Timeline
Generic
Ferhad HAKIMI

Ferhad HAKIMI

Austin,Texas

Summary

Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Work History

Janitor

Southwest Theaters, Lake
05.2023 - 08.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Cashier

Southwest Theaters, Lake Creek
05.2023 - 08.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty
  • Took ownership of customer issues and followed problems through to resolution
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
  • Greeted customers entering store and responded promptly to customer needs
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Customer Service

Southwest Theaters, Lake
05.2023 - 08.2023
  • Worked effectively with repair staff and parts providers, staying current on availability and service processes.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Presented different repair options to customers to help each person make appropriate choices.
  • Gathered information through research and vendor inquiries to provide job estimates.

Education

No Degree - Business

Westwood High School
Austin, TX

Skills

  • Highschool Education
  • Writing Assessments
  • Team Collaboration
  • Maintain Safe Environment
  • Maintaining Safe Environment
  • Interdepartmental Collaboration
  • Communication
  • Cash Handling
  • Customer Service Process Improvement

Languages

English
Native or Bilingual
Persian
Native or Bilingual
Turkish
Native or Bilingual

Timeline

Janitor

Southwest Theaters, Lake
05.2023 - 08.2023

Cashier

Southwest Theaters, Lake Creek
05.2023 - 08.2023

Customer Service

Southwest Theaters, Lake
05.2023 - 08.2023

No Degree - Business

Westwood High School

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Ferhad HAKIMI