Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ferid Pjetrovic

Queens,USA

Summary

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Overview

4
4
years of professional experience

Work History

Office Worker

Rocco Steakhouse
New York, NY
06.2024 - Current
  • Maintained a professional demeanor while interacting with internal and external customers via phone or email.
  • Processed invoices, purchase orders, expense reports, and other financial documents.
  • Prepared documents for meetings including agendas, minutes and presentations.
  • Answered and directed phone calls to appropriate staff members.
  • Delivered messages and ran errands.

Busser

Rocco Steakhouse
New York, New York
05.2022 - 06.2024
  • Cleared tables promptly to maintain a clean dining environment.
  • Assisted servers by delivering food and drinks efficiently.
  • Stocked service stations with necessary supplies and utensils.
  • Monitored guest needs and communicated them to the serving team.
  • Supported cleaning duties during busy shifts to enhance workflow.
  • Bussed and reset tables in an orderly fashion.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Greeted customers and answered questions about menu items.
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.

Seasonal Sale Associate

Bergdorf Goodman
New York
10.2021 - 01.2022
  • Verified credit card charges against purchase receipts for accuracy.
  • Helped customers locate items within the store using the inventory system.
  • Performed cash register functions accurately and efficiently.
  • Maintained an up-to-date knowledge of store promotions, specials, events..
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

BBA - Business Administration

Berkeley College
New York, NY
05-2024

High School Diploma -

William Cullen Bryant High School
Astoria, NY
06-2021

Skills

  • Time management
  • Conflict resolution
  • Organized
  • Communication
  • Team collaboration
  • Customer relationship management

Languages

  • English
  • Serbian

Timeline

Office Worker

Rocco Steakhouse
06.2024 - Current

Busser

Rocco Steakhouse
05.2022 - 06.2024

Seasonal Sale Associate

Bergdorf Goodman
10.2021 - 01.2022

BBA - Business Administration

Berkeley College

High School Diploma -

William Cullen Bryant High School