Feriel Hamaili

• Provided friendly and attentive dining service to elderly residents in a senior living environment
• Delivered meals accurately and on time, enhancing dining experience with proper presentation
• Cultivated positive relationships with residents through respectful and compassionate service, fostering a welcoming environment
• Adhered to food safety procedures while maintaining dining room cleanliness, ensuring compliance with health standards

Maintained a clean, safe, and organized dining area in compliance with health and sanitation standards

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• Supervised daily restaurant operations to ensure smooth and efficient service
• Monitored food quality, cleanliness, and safety standards to meet Chipotle guidelines
• Managed shift organization, including scheduling tasks and prioritizing workflow during busy hours
• Provided excellent customer service and resolved guest concerns quickly and professionally
• Handled cash management and ensured accurate transactions when needed
• Motivated the team to maintain a fast, friendly, and positive work environment

• Customer service & guest relations
• Professional phone etiquette
• Multitasking in fast-paced environments
• Teamwork & shift coordination
• Basic computer skills (email, reservations, Microsoft Office)