Summary
Overview
Work History
Education
Skills
Languages
Timeline
50
Ferlisia Enriquez Gavilan

Ferlisia Enriquez Gavilan

Minneapolis,MN

Summary

Dynamic and reliable professional with a proven track record at Target, adept in logistics planning and demonstrating exceptional customer service excellence. Skillfully exceeded performance metrics and fostered strong relationships, showcasing adaptability and empathy. Expert in maintaining a safe and efficient work environment, ready to bring packing expertise and problem-solving abilities to your team.

Personable and efficient in managing tasks with keen eye for detail and proactive approach. Understanding of supply chain processes and stock management, coupled with skills in inventory control and order fulfillment. Dedicated to enhancing efficiency and customer satisfaction through streamlined operations.

Developed skills in fast-paced logistics environment, including inventory management and process optimization. Proven ability to coordinate operations, enhance workflow, and maintain high levels of accuracy. Seeking to transition into new field, leveraging strong foundation in logistics and operational efficiency.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Fulfillment Expert

Target
11.2022 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Participated actively in regular safety trainings sessions.
  • Interacted with guests in friendly and knowledgeable way.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Greeted store customers and discussed needs.

Babysitter

Self-employeed
01.2024 - 12.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.

Cashier

Bills Garden
05.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

South
Minneapolis, MN
06-2024

Skills

  • Packing expertise
  • Patience and empathy
  • Customer assistance
  • Logistics planning
  • Problem-solving
  • Reliability
  • Following directions
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Maintaining safe environment
  • Child supervision

Languages

Spanish
Native or Bilingual

Timeline

Babysitter

Self-employeed
01.2024 - 12.2024

Fulfillment Expert

Target
11.2022 - Current

Cashier

Bills Garden
05.2022 - 05.2023

High School Diploma -

South
Ferlisia Enriquez Gavilan