Fermin Alcaide
Gurnee,Il
Summary
Certified Residential Heating Technician - Universal EPA certified
5 years of management experience and 4 years of commercial driving.
Looking to find a company to grow with as I continue my education in HVAC.
Overview
6
6
years of professional experience
1
1
Certification
Work History
FedEx Delivery Driver
FedEx Ground
Grayslake, IL
11.2021 - 03.2023
- Communicating with dispatchers, drivers and other team members to make deliveries
- Performing basic truck maintenance
- Delivered products in a timely and courteous manner
- Drove commercial and residential routes.
Service Manager
Chipotle Mexican Grill
Lake Bluff, IL
02.2017 - 03.2023
- Assisted in making store top 5% nationwide
- Achieve annual sales and cash flow plans
- Create an inviting atmosphere where guests look forward to coming back
- Adhered to customer service standards to foster satisfaction and retention.
- Developed and maintained relationships with customers, vendors, and suppliers.
Education
Skills
- Diagnose Heating/Cooling system
- Reading Schematics
- Able to lift over 100 pounds
- Bilingual (Spanish)
- Strategic Planning
- Retail Sales
- Communication skills
- Commercial Driving
- Customer Service
- Managing Inventory
Certification
- Residential Heating Technician
- EPA Universal certification
Coursework
- Basic Refrigeration Systems:
- HVACR Electricity 1
- Heating 1 Residential Appliances.
- Sheet Metal Fabrication
- EPA Certification
Timeline
FedEx Delivery Driver
FedEx Ground
11.2021 - 03.2023
Service Manager
Chipotle Mexican Grill
02.2017 - 03.2023