Summary
Overview
Work History
Education
Skills
Certification
Coursework
Timeline
Generic

Fermin Alcaide

Gurnee,Il

Summary

Certified Residential Heating Technician - Universal EPA certified

5 years of management experience and 4 years of commercial driving.

Looking to find a company to grow with as I continue my education in HVAC.

Overview

6
6
years of professional experience
1
1
Certification

Work History

FedEx Delivery Driver

FedEx Ground
Grayslake, IL
11.2021 - 03.2023
  • Communicating with dispatchers, drivers and other team members to make deliveries
  • Performing basic truck maintenance
  • Delivered products in a timely and courteous manner
  • Drove commercial and residential routes.

Service Manager

Chipotle Mexican Grill
Lake Bluff, IL
02.2017 - 03.2023
  • Assisted in making store top 5% nationwide
  • Achieve annual sales and cash flow plans
  • Create an inviting atmosphere where guests look forward to coming back
  • Adhered to customer service standards to foster satisfaction and retention.
  • Developed and maintained relationships with customers, vendors, and suppliers.

Education

Skills

  • Diagnose Heating/Cooling system
  • Reading Schematics
  • Able to lift over 100 pounds
  • Bilingual (Spanish)
  • Strategic Planning
  • Retail Sales
  • Communication skills
  • Commercial Driving
  • Customer Service
  • Managing Inventory

Certification

  • Residential Heating Technician
  • EPA Universal certification

Coursework

  • Basic Refrigeration Systems:
  • HVACR Electricity 1
  • Heating 1 Residential Appliances.
  • Sheet Metal Fabrication
  • EPA Certification

Timeline

FedEx Delivery Driver

FedEx Ground
11.2021 - 03.2023

Service Manager

Chipotle Mexican Grill
02.2017 - 03.2023

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Fermin Alcaide