Johnathan McArthur
Lake Orion,MI
Summary
IT Professional and military veteran with a secret security clearance and more than 5 years of proven experience in the United States Marine Corps and Army National Guard. Possess a comprehensive background in operations support, equipment management, and security protocols derived from supporting domestic and global operations. Managed risk upon multiple lines to protect assets, property, equipment, and programs valued over $500K while meeting the expectations of senior leadership. Possess extensive knowledge in research and development, vendor relations, and records management. Career supported by CompTIA A+, Network+, Security+, CSIS, and CIOS certifications and the pursuit of multiple other CompTIA certifications. Systems Administration Inventory Control Data Analysis Troubleshooting Training and Development Policy Implementation Maintenance and Repairs Communication Microsoft Operating Systems
Overview
13
13
years of professional experience
1
1
Certification
Work History
FedEx Delivery Driver
CKC Holdings
Auburn Hills, MI
09.2023 - 07.2024
- Adhere to relevant regulations and compliance standards required by law
- Safeguard packages entrusted to you to prevent theft or damage
- Adapt and problem solve issues in route or with customers as needed
- Minimize risk by being aware of road conditions, traffic, and weather conditions
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Monitored fuel level throughout shift and refueled when necessary.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Ensured accurate completion of all paperwork associated with deliveries.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
Full Time Student, Cyber Warrior Program
MyComputerCareer
- 05.2024
- Completed over 400 hours of technical lecture and hands-on lab training
- Practiced monitoring daily backups, antivirus status, shared storage space, and network activity, adjusting network equipment and settings as needed
- Educated on how to implement and maintain system security and configurations of organizations’ servers while providing IT support, including planning, software, and hardware configuration to end-users
- Analyzed information to determine, recommend, and plan layout for the type of computers and peripheral equipment modifications to existing systems
- Generated and verified physical security algorithms for software, firmware, and hardware
- Troubleshot hypothetical incidents by recording detailed information from the “customer” and relaying it to the correct department for further assistance
- Displayed strong judgment in prioritizing workload based on the needs of the business and end-users
- Utilized knowledge of standard network protocols such as TCP/IP, DHCP, and common network devices such as routers, and switches to ensure that internet connectivity was sustained
Corrections Officer
Michigan Dept of Corrections
Whitmore Lake, MI
05.2018 - 07.2023
- Ensure Access Control
- Monitor prison for suspicious activities and potential security breaches or risks
- Respond swiftly and efficiently to security incidents as directed by SOPs
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Maintained records of inmate activities and progress towards rehabilitation goals.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Adhered to all regulations regarding the handling of weapons while on duty.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
System Administrator
Army National Guard
Kalamazoo, MI
03.2015 - 03.2022
- Ensure security of networks being utilized
- Implement correct encryption and authentication mechanisms to secure communications
- Comply with military regulations and guidelines governing communication security
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Performed regular backups of critical data and documents.
- Implemented security measures such as firewalls, antivirus programs.
- Analyzed system logs to identify suspicious activities or anomalies.
- Installed, tested and evaluated new systems, applications and patches.
- Provided guidance on best practices related to system administration procedures.
- Troubleshot application errors and provided technical support to end-users.
- Configured and maintained system hardware, software and network components.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Created user accounts and managed access rights for users.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
Network Administrator
United States Marine Corps
Camp Pendleton, CA
06.2011 - 06.2015
- Detect and respond to low-flying air threats swiftly and correctly
- Minimize risk by considering all factors such as terrain, weather conditions, and enemy tactics
- Coordinate response with other units to ensure full coverage of defense
- Adaptability and innovation in order to stay ahead of evolving enemy threats
- Ensured compliance with applicable laws regarding privacy protection of sensitive data.
- Conducted routine maintenance tasks such as patching cables, replacing defective components or reconfiguring equipment.
- Developed policies related to network security and usage procedures for end-users.
- Diagnosed network issues using tools such as packet sniffers and protocol analyzers.
Education
Cyber Warrior Program - Information Technology
MyComputerCareer.com / TechSkills
Indianapolis, IN05-2024
Skills
- Windows 10, Mac OS X, iOS, DNS and DHCP, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System and Intrusion Detection System
- Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and Processors
- Software: Microsoft Firewalls, Malware Identification, CIDR
- Teamwork and Collaboration
- Organization and Time Management
- Organizational Skills
- Verbal Communication
- Conflict Resolution
- Multitasking
- Attention to Detail
- Networking
Certification
- CompTIA A+ certification
- CompTIA Network+ certification
- CompTIA Security+ certification
References
- Cody Butler
CKC Holdings, Manager
(810) 417-2890
- Katy Fisher
CKC Holdings, Manager
(810) 836-3718
Timeline
FedEx Delivery Driver
CKC Holdings
09.2023 - 07.2024
Corrections Officer
Michigan Dept of Corrections
05.2018 - 07.2023
System Administrator
Army National Guard
03.2015 - 03.2022
Network Administrator
United States Marine Corps
06.2011 - 06.2015
Full Time Student, Cyber Warrior Program
MyComputerCareer
- 05.2024
Cyber Warrior Program - Information Technology
MyComputerCareer.com / TechSkills