Fermina Vasquez
Austin
Summary
Dynamic professional with a clean driving record and expertise in safe passenger transportation. At Lyft, I achieved high customer ratings by optimizing routes and ensuring vehicle cleanliness.
Hardworking employee enthusiastic about learning the administrative field inside and out with Austin ISD. Pursues opportunities to learn new skills and contribute to group success which helped me understand some of the difficulties many students endured on a daily basis. Offers strong administrative, relationship-building and problem-solving abilities.
Proven ability to mentor and lead teams, as demonstrated in my role at McDonald's, enhancing performance and customer service excellence.
Overview
36
36
years of professional experience
Work History
Driver
Lyft
07.2021 - Current
- Picked up riders at designated locations and greeted upon vehicle entry.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Picked up riders at designated locations and greeted upon vehicle entry.
Administrative Assistant
Austin Independent School District
08.1992 - 07.2020
- Reported directly to the Principal assigned to my high school which was Johnston High then later changed EastSide Memorial High School.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Interacted daily with other administrators throughout the school as well as assisting students with any issues regarding their schedules and/or deadlines they needed to meet to keep them on track for graduation.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives including Sports Fundraising, Prom and Graduation projects.
Manager
McDonald's Restaurant
02.1990 - 06.1992
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Made sure the restaurant location opened on time on a daily basis with staff that was properly trained to handle drive through and in person customers with excellent customer service and efficiently
Education
High School Diploma -
Anderson High School
Austin, TX06-1985
Skills
- Safe passenger transportation
- Clean driving record
- Navigational systems and GPS
- Map reading
Timeline
Driver
Lyft
07.2021 - Current
Administrative Assistant
Austin Independent School District
08.1992 - 07.2020
Manager
McDonald's Restaurant
02.1990 - 06.1992
High School Diploma -
Anderson High School
Similar Profiles
JOSE VARGASJOSE VARGAS
LYFT DRIVER at LYFTLYFT DRIVER at LYFT
Henry Abaye SylvanusHenry Abaye Sylvanus
Lyft Driver at LyftLyft Driver at Lyft
Patrick HoulihanPatrick Houlihan
Lyft Driver at LyftLyft Driver at Lyft
Tidonna FryerTidonna Fryer
Driver at LyftDriver at Lyft
Chamen FullerChamen Fuller
IT Technician at Lake Travis Independent School DistrictIT Technician at Lake Travis Independent School District