Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Lead
Crumbl Cookie
06.2022 - Current
Currently serving as a Shift Lead at Crumbl Cookie, where I oversee daily operations and ensure smooth functioning of the store
Responsible for managing a team and coordinating tasks to meet customer demands and maintain high-quality service
Utilize critical thinking skills to solve problems and make quick decisions in a fast-paced environment
Additionally, contribute to creating a positive work culture and provide training to new team members.
Enhanced customer satisfaction through effective conflict resolution and prompt service.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Established positive rapport with customers and staff members alike through strong communication skills.
Teacher Assistant in Church School
St. Mark's Catholic Community
09.2016 - 04.2020
Encouraged class participation to build student confidence and interest in church teachings.
Organized and labeled materials and displayed students' work by ages and perceptual skills.
Offered guidance and support to help students navigate challenges and succeed academically.
Merged bible verses with current events to develop curriculum and address relevant topics children regularly encounter.
Maintained Sunday School area through providing decoration and literature.
Assisted with fundraising activities.
Education
Associate of Arts - High School Teaching
Collin College
Plano, TX
05.2024
High School Diploma -
Allen High School
Allen, TX
05.2022
Skills
Fast Learner
Computer Skills
Ability to Work Under Pressure
Leadership
Team Management
Critical Thinking
Communication
Training
Bilingual
Small Group Supervision
Mathematics support
Critical thinking
Certification
Certified Food Handler, Crumbl Cookies - June 2022- Present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Lead
Crumbl Cookie
06.2022 - Current
Teacher Assistant in Church School
St. Mark's Catholic Community
09.2016 - 04.2020
Associate of Arts - High School Teaching
Collin College
High School Diploma -
Allen High School
Certified Food Handler, Crumbl Cookies - June 2022- Present