Fernanda Alvarez Castellon
Moreno Valley,CA
Summary
Dynamic and dedicated professional with experience at Stater Brothers, excelling in customer service and efficient merchandise management. Proven ability to enhance customer satisfaction through teamwork and quick learning. Skilled in inventory control and maintaining a clean, inviting environment, ensuring a positive shopping experience while adhering to safety regulations.
Overview
4
4
years of professional experience
Work History
General Merchandise Clerk
Stater Brothers
09.2021 - Current
- Pushed and stocked product in multiple departments and consistently met time targets.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Monitored merchandise for damage and un-saleable or returnable condition to submit damage claims and minimize store loss.
- Complied with health regulations, sanitation guidelines, and safety procedures for department and store to promote safe and clean shopping environment for guests.
- Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Coordinated efforts with other departments to maintain consistency across store layouts and promotions execution.
Courtesy Clerk
Stater Brothers
04.2021 - 09.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma -
Rancho Verde High School
Moreno Valley, CA06.2021
Skills
- Cleaning duties
- Sales floor support
- Shelf stocking
- Stock replenishment
- Customer inquiries
- Supply ordering
- Teamwork and collaboration
- Quick learner
Timeline
General Merchandise Clerk
Stater Brothers
09.2021 - Current
Courtesy Clerk
Stater Brothers
04.2021 - 09.2021
High School Diploma -
Rancho Verde High School
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