Fernanda Arellano

• Supported the end-to-end Workday implementation lifecycle by coordinating project activities, tracking deliverables, and monitoring timelines, milestones, and dependencies.
• Collaborated with HR, Finance, IT, business stakeholders, functional leads, and external consultants to support implementation activities and project objectives.
• Tracked action items, dependencies, and status updates using project management tools and shared trackers.
• Coordinated project schedules, deliverables, and stakeholder communications to keep workstreams aligned.
• Monitored deadlines and priorities, escalating risks and bottlenecks to prevent project delays.

• Supported HR and payroll data conversion initiatives for Workday deployment using data validation and mapping strategies to ensure accurate migration and system readiness.
• Directed citywide operations, aligning departmental priorities with council goals and adopted strategic plans.
• Coordinated agenda preparation, council briefings, and policy implementation across executive departments.
• Monitored compliance with local regulations, ordinances, and municipal governance requirements.
• Maintained department productivity and standards through proactive management of teams and policies.
• Maintained confidential HR candidate documentation in Perceptive Content while supporting HR data management and administrative operations.

• Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
• Led teller operations, resolving escalations and maintaining consistent service quality.
• Trained new tellers on transaction accuracy, security procedures, and branch standards.
• Enforced branch compliance with dual control, confidentiality, and anti-fraud procedures.
• Audited transaction records to identify discrepancies and maintain operational accuracy.
• Processed new accounts, maintenance requests, and documentation with accuracy and confidentiality.

• Directed daily administrative operations, ensuring efficient workflow across scheduling, records, and office support
• Managed correspondence, filing systems, and document control for accurate office organization
• Coordinated vendor communication, procurement requests, and supply inventory to prevent interruptions
• Prepared reports, maintained confidential records, and supported leadership with reliable information
• Oversaw calendar management, meeting logistics, and internal communications for smooth coordination
• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.

In Progress