Fernanda Arzac
San Antonio,TX
Summary
Passionate to learn, acquire new skills, and apply my knowledge in a working environment. Poised to build a valuable experience and ready to contribute to team success. Committed to achieve goals with adaptability to last-minute changes and fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Junior Online Marketing Associate
Interlink Franchise and Business Consulting
San Antonio, Texas
08.2024 - 02.2025
- Monitor and update the company’s Meta accounts, engage with followers, and track performance.
- Collect and analyze data from marketing campaigns to measure their effectiveness and suggest improvements.
- Help create promotional content, including social media posts, graphics, and email newsletters to promote company.
- Manage social media platforms, respond to listener inquiries, and engage with the podcast audience.
- Collaborated with internal teams to ensure accuracy of all media content prior to uploading.
Property Management Associate
SAT Home Management Services
San Antonio, Texas
10.2022 - 06.2024
- Provide personalized services for international clients, enhancing their property management experience
- Coordinate with freelancers and contractors to facilitate property maintenance, ensuring high standards are met
- Perform courtesy tasks such as make appointments, mail management, and grocery shopping, tailored to client preferences and schedules
- Offer support and assistance to clients during their visits, addressing their specific needs and requests
Customer Service Partner
H-E-B Grocery Company
San Antonio, Texas
02.2018 - 11.2021
- Efficiently bagged groceries, ensuring product safety and customer convenience
- Processed customer transactions with speed and accuracy
- Oversaw the self-checkout area, ensuring a smooth and efficient customer experience
- Resolved complex customer issues quickly while ensuring a positive shopping experience throughout all interactions.
Education
Bachelor of Science - Marketing
UTSA
San Antonio, TX12-2024
Skills
- Building rapport
- Team collaboration
- Fully proficient in Spanish
- Problem-solving
- Organizing tasks
- Leading initiatives
- Customer segmentation
- Microsoft Excel - Beginner
- Data analysis
- Keyword research
Certification
- HubSpot Academy Social Media Marketing Certification II
Timeline
Junior Online Marketing Associate
Interlink Franchise and Business Consulting
08.2024 - 02.2025
Property Management Associate
SAT Home Management Services
10.2022 - 06.2024
Customer Service Partner
H-E-B Grocery Company
02.2018 - 11.2021
- HubSpot Academy Social Media Marketing Certification II
Bachelor of Science - Marketing
UTSA
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