Clover Chinn
Flagstaff,AZ
Summary
Well-qualified Leasing Consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
2
2
years of professional experience
Work History
Full-time Leasing Agent / Community Representative & Marketing Associate
Cardinal Group Company
01.2024 - Current
- Organized community events to foster a positive living environment and increase resident retention rates.
- Collected and maintained careful records of rental payments and payment dates.
- Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Demonstrated exceptional leadership skills while managing a diverse team of volunteers, ensuring that tasks were completed efficiently and according to established protocols.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
Full-time Customer Service Representative/ Manager
Wendy’s
09.2022 - 01.2024
- Cashier in the lobby and in the drive-thru window. Handled, prepared and served food and drinks to customers.
- Operated and trained in every position ( Grill, Front, Drive-thru and Sandwiches.)
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
- Helped our store have several successful Audits due to managing productivity in our crew members, food production, labor, cleanliness and food cost.
- Conducted regular performance reviews, providing constructive feedback and coaching to drive professional growth.
Education
Diploma -
Lake Havasu High School
Lake Havasu City, AZ05.2022
Skills
- Strong negotiation
- Property tours and inspections
- Rent collection
- Office Management
- Building rapport
- Telephone and email etiquette
- Sales proficiency
- Organizational Skills
- Adaptability and Flexibility
- Time management abilities
Awards
- Bronze Award, City of Lake Havasu
- Silver Award, City of Lake Havasu
Timeline
Full-time Leasing Agent / Community Representative & Marketing Associate
Cardinal Group Company
01.2024 - Current
Full-time Customer Service Representative/ Manager
Wendy’s
09.2022 - 01.2024
Diploma -
Lake Havasu High School
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