Mustofa Kamal
Buffalo,NY
Summary
Rental sales professional with a proven track record in customer relationship management and sales optimization. Known for strong focus on team collaboration and achieving results. Adaptable to changing needs and challenges. Proficient in identifying customer needs, closing sales, and ensuring smooth rental processes.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
Rental Sales Associate (Full-Time)
Avis Budget Group
Buffalo, NY
03.2025 - 09.2026
- Identified customer needs and successfully recommended rental upgrades, protection plans, and additional services to increase sales revenue.
- Delivered exceptional customer service by assisting customers with vehicle rentals, reservations, and account inquiries.
- Identified customer needs and recommended rental upgrades, protection plans, and additional services, contributing to increased sales revenue.
- Resolved customer concerns professionally, resulting in positive customer experiences and repeat business.
- Resolved customer concerns professionally, enhancing customer experience and fostering repeat business.
- Collaborated with team members to achieve daily sales goals and operational objectives.
- Managed vehicle availability, rental scheduling, and transaction processing in a fast-paced environment.
- Demonstrated strong communication, problem-solving, and multitasking skills while handling multiple customers simultaneously.
Fulfillment Associate (Seasonal)
Amazon Fulfillment Center
Lancaster, NY
11.2024 - 03.2025
- Processed, sorted, and shipped customer orders in a high-volume warehouse environment.
- Utilized scanners and warehouse technology to accurately track inventory and ensure record-keeping.
- Loaded, unloaded, and transported packages weighing up to 60 pounds safely and efficiently.
- Cross-trained in multiple departments to enhance operational flexibility and support workflow.
- Followed strict safety procedures and operational standards to maintain workplace efficiency.
- Partnered with team members and supervisors to achieve productivity and quality targets.
Chief Assistant Director
Kumon Math & Reading Center
Teaneck, NJ
01.2022 - 07.2023
- Supported daily center operations and enhanced student engagement in mathematics and reading programs.
- Graded assignments and guided early learners to improve academic understanding.
- Prepared classrooms, organized educational materials, and assisted with lesson planning.
- Graded assignments and provided academic guidance to early learners.
- Managed inventory and organized learning materials to ensure classroom readiness.
- Supported communication between instructors, students, and parents.
Education
Associate Degree - Business Administration
SUNY Erie Community College
Williamsville, NY09-2026
Business Management Information Systems
Rutgers University
Newark, NJ01-2024
Skills
- MMMultitasking capabilities
- Data entry
- Strong negotiation
- Negotiation skills
- Sales techniques
- Decision-making
- Effective mMMultitasking
- Teamwork and collaboration
- Goal-oriented mindset
Certification
Introduction to Apprenticeships, Cyber Security & Safety
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Spanish
Professional Working
Timeline
Rental Sales Associate (Full-Time)
Avis Budget Group
03.2025 - 09.2026
Fulfillment Associate (Seasonal)
Amazon Fulfillment Center
11.2024 - 03.2025
Chief Assistant Director
Kumon Math & Reading Center
01.2022 - 07.2023
Business Management Information Systems
Rutgers University
Associate Degree - Business Administration
SUNY Erie Community College